Verizon loves to promote itself as the most reliable network in the United States, but no service provider is perfect. According to reports both on social media and on Downdetector, Verizon customers are experiencing significant outages with their connection, specifically when it comes to phone calls.

One quick scroll through the company's dedicated customer support account on Twitter' shows countless users having trouble placing phone calls in various regions throughout the country. Houston, Tampa, and Atlanta are all among the cities mentioned in Verizon's replies, with an outage map on Downdetector also showing reports in New York City and Washington D.C.

Screenshot 2022-02-17 12.09.25 PM

These users are primarily experiencing difficulties with phone calls, not data or texting, so you might be an affected user without realizing it. That said, it's clear not every Verizon customer is included in this outage. I placed a phone call without any issues in Buffalo, so your mileage will vary depending on your location.

With emergency services still contacted primarily through a 911 call, the company needs to restore its network as soon as possible. We'll update this story once a fix has been issued.

UPDATE: 2022/02/17 14:07 EST BY DANIEL BADER

Service restored after 90-minute outage

According to Downdetector, the Verizon outage lasted just over 90 minutes and affected people mainly in larger cities on the east coast of the US. Verizon hasn't yet acknowledged the outage publicly, but it is encouraging everyone to get ready for the weekend.