Back in December, T-Mobile uploaded a two minute-long short to its YouTube channel, in the style of classic stop-motion specials like Rudolph the Red-Nosed Reindeer. It mostly consists of T-Mobile CEO John Legere telling a story about how he saved the US wireless industry from the "abominable carriers." It's a mostly harmless video, but AT&T has decided to file a complaint with the National Advertising Division over it. Read More
T-Mobile is sweetening its ONE plan this Valentine's by offering a free line of service when you add a new one to an existing family plan or start a new one. That may sound slightly confusing, but what it really boils down to is that you can get a T-Mobile ONE plan with 4 lines for $35 per line (that's $140 total), instead of the usual $40. T-Mobile's ONE plan already comes with unlimited 4G data (deprioritized at >50 GB), tethering, data roaming in 140+ countries, and a standard Netflix subscription. Read More
If you're a T-Mobile customer, you might have gotten a text message from the carrier recently that warned of number porting scams. Now it's clear why Tmo is so concerned. A Washington man has filed suit against the carrier for improperly porting his number, allowing thieves to make off with his cryptocurrency. Although, with the current price of crypto, he might have been wiped out by now even if his coins weren't stolen. Read More
The Google Phone app already has a dedicated visual voicemail tab that allows users to listen to and delete voicemails quickly. It's a huge improvement over the clunky voicemail dialing we used to have to endure. However, some T-Mobile users, myself included, are now seeing transcriptions by Google there as well, making the process even easier. This capability was added to the Phone app back in November. Read More
Near the end of last year, T-Mobile announced that it was buying Layer3 TV, an online television provider. T-Mobile said that it wanted to "un-carrier" the TV industry by offering its own service, and purchasing Layer3 was the first step. T-Mobile's acquisition of Layer3 is now complete, according to a press release from today. Read More
OpenSignal's bi-yearly carrier report for the US was just released, and T-Mobile's rampage from last year seems to be continuing. Although both Verizon and AT&T are seeing some recovery in network speed after the reintroduction of their unlimited plans last year, T-Mobile has again topped nearly every category in OpenSignal's testing. Sprint, though still in 4th overall, is also making great strides in both speed and availability. Read More
T-Mobile has un-carried itself back to the top of J.D. Power's customers care rankings for full-service wireless carriers. The latest survey, which evaluates consumers' satisfaction with their carriers' customer service, shows Verizon and AT&T taking spots two and three respectively, and Sprint...well, someone needs to do something about Sprint. Read More
Project Fi users around the world have reported on Reddit that they are being disconnected from roaming networks after 30-60 seconds of activity, starting late Friday, Pacific Standard Time. Perhaps not coincidentally, T-Mobile US subscribers have also reported similar problems when roaming. Given that mobile phones are a vital lifeline for travelers, particularly when navigating language barriers, roaming outages have the potential to be a distinctly harrowing experience. Read More
If you live in the United States and walk into a Verizon store, you have essentially four options when it comes to choosing a premium smartphone brand: Apple, Samsung, LG, and Google. Yesterday, we learned that continuing to expect LG will be one of these options probably isn't the best bet.
While there may yet be a premium LG phone that launches on Verizon, the Korean conglomerate looks poised to join Motorola as one of Verizon's when-it's-convenient handset partners, and is quite possibly on its way to the Verizon graveyard with the likes of HTC, Sony, and BlackBerry.
The same can generally be said of AT&T, T-Mobile, and Sprint. Read More
After the T-Mobile US / Sprint merger talks dissolved for a second time, the magenta-themed carrier looks to be in a much stronger position to go it alone, as the company has announced a net addition of 1.9 million subscribers in Q4 2017, of which 891,000 are postpaid accounts. Read More