"Hey Rita, you know phones, right?"

Internal answer: "Here goes another silly question. Brace yourself." External answer: "Uh... yes?!"

"So I'm not sure if my phone has a virus or something. There's this app and I can't uninstall it."

Internal answer: "F%#$$#^@ it's Device Administrator again." External answer: "Nah, don't worry, it's just not letting you uninstall because the app has some feature that needs to be disabled first. (Low mumbling: F^$%ing Device Administrator, WHY?!) Gimme... There, uninstalled."

"Oh, thanks!"

I can't tell you how many times this has happened over the past couple of years. The first time someone told me they couldn't uninstall an app from their phone, I had to Google it because I'd never encountered something like that before, and that's when I learned that apps that set themselves as Device Administrator (most often, these are apps that can lock the screen) can't be uninstalled unless you deactivated that capability first.

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