According to a source familiar with the company's plans, T-Mobile executive and retail lead Jon Freier is communicating to the company's stores that a stop sale order for the Galaxy Note7 has been issued, effective immediately. T-Mobile stores will not be allowed to swap defective units for replacement, and will no longer sell the alleged "safe" version of the Note7. Store employees are being directed not to fulfill customer requests to purchase the phone unless they were actively occurring during the receipt of the stop order.

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