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Articles Tagged:

screen share

13

Google Duo finally starts rolling out screen sharing — here's how it works

Google Duo finally starts rolling out screen sharing — here's how it works

After years in the making (and breaking), Google confirmed earlier this month (then deleted the tweet) that screen sharing would soon be available to its Duo video calling service. The feature didn't go live immediately, but is now finally making its way to users. The server-side switch gods have deemed my husband's OnePlus 7 Pro worthy of getting it, but my Pixel 4 XL with Android 11 isn't cool enough (no, I'm not bitter). But all you need is for it to be live on one device to do the sharing, so we took it for a spin. Prepare for infinite Ritas — you've been warned.

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8

Google Duo revives screen sharing after killing it two years ago

Google Duo revives screen sharing after killing it two years ago

Google Duo might be on the way out in the long-term, but right now, the developers keep adding feature after feature, with new stickers always flying in and Android TV support in the works. But one capability went MIA shortly after its initial release back in 2018: Screen sharing. After two years of absence, Google has re-announced it on Twitter, though it has yet to roll out to anyone using the service.

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71

Google's 24/7 live support for the Pixel phones comes complete with screen sharing

Google's 24/7 live support for the Pixel phones comes complete with screen sharing

The Pixel and Pixel XL are seriously expensive phones, aiming directly at the iPhone and Galaxy devices at the top of the market. To help set them apart, Google announced that it would offer live support for owners 24 hours a day, 7 days a week. It comes in call or chat form, and users can even share their screen with support agents in real time. Amazon has tried something similar, and just like the Fire tablets, this is pretty clearly intended to help out non-technical users. The feature was leaked back in the summer.

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54

Exclusive: Google is building a live support app with screen-sharing for Nexus devices

Exclusive: Google is building a live support app with screen-sharing for Nexus devices

A long-standing gap in the Nexus device feature-set for "normal" buyers has been live on-device support. In the event you need help setting up your Nexus smartphone - a smartphone you bought on the internet, not a store - going through the online Google Support documentation or back and forth with a chat agent in the browser is not an ideal experience. Being able to share your screen with an agent who can see what's happening on your display is a lot easier for many people, and it helps support agents resolve issues more quickly by having direct visual access to a user's device.

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