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screen replacement

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Verizon's new equipment protection plan includes same-day screen repairs, but only for some Samsung and Motorola phones

Cracking the screen glass is the easiest way to damage a modern smartphone, if only because there's just so much of it. Verizon isn't the only company making offers for a protection plan, giving customers a little peace of mind for reduced-price phone repairs in exchange for a few bucks a month. But the newest version of the plan does have an interesting bonus: they're offering same-day screen replacement for some of the carrier's most high-profile devices. Verizon is hoping that people will be willing to shell out some extra dough for the chance to fix up their screens without having to deal with shipping.

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PSA: Motorola Offers A Free One-Time Replacement For Your Custom Moto X's Cracked Screen

Customized Moto X phones are already a good deal, considering that the standard models are the same price as their retail counterparts, or just a bit more if you want one of those swanky wood backs. But there may be a more practical reason for you to use the Moto Maker service: a bit of free insurance. A Reddit user recently broke the screen on his(?) Verizon Moto X, and after letting Motorola support know, he got a code for a free replacement phone on Moto Maker.

We reached out to Motorola for confirmation of this policy. The representative confirmed: "yes, we do offer a one-time free repair or replacement for broken displays on Moto X's." Motorola's support page doesn't explicitly state that they'll replace a customized Moto X with a broken screen, which normally falls under "physical damage" not covered by hardware warranties, but it does mention the replacement phones.

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