Like many other countries, all of India is currently under lockdown. There are only a few exceptions from this rule, and going to a Samsung shop to get your device fixed is not among the legit reasons to leave your home —in fact, all Samsung stores are currently closed. The Korean company recognizes this situation and offers extended service for devices that would've seen the end of their warranty during the lockdown period. It's also possible to pick up a pre-booked Galaxy S20 at a later time.
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