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samsung care

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Samsung may expand Care+ to cover lost and stolen devices

Samsung may expand Care+ to cover lost and stolen devices

I'm sure everyone reading this takes great care of their phone, but many other mobile devices get lost or stolen — about once every minute, in fact. Samsung's Care+ currently covers things like accidental damage and mechanical breakdowns, but it looks like the company may soon extend coverage options to protect against theft and loss.

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Samsung's Care+ protection plan can't be added to the Galaxy Note20 post-purchase

Samsung's Care+ protection plan can't be added to the Galaxy Note20 post-purchase

Samsung's flagships have never been cheap, but even base prices are now eclipsing the four-figure mark. It's no surprise, then, that customers often opt for the company's Care+ protection plan for a few dollars a month. Unfortunately, Note20 buyers are finding that they're unable to add Care+ after they've purchased the phone.

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63

[Update: Fixed for all] You can't enroll your new Galaxy S10 in Samsung Premium Care unless you added it during purchase

[Update: Fixed for all] You can't enroll your new Galaxy S10 in Samsung Premium Care unless you added it during purchase

Last year, some Galaxy S9/S9+ owners had trouble registering their brand new devices for Premium Care — Samsung's great extended warranty and in-person support program. The option wasn't available if you didn't pick it while buying your device, and post-purchase enrollment was only opened in September — six months after the phones first became available. History is repeating itself this year, and once again, S10 owners are finding themselves in the same situation.

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