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rma

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[Update: May be fixed with December patch] Some Pixel 3 XL owners are complaining of buzzing/distorted speakers

Pixel season wouldn't be complete without a bunch of complaints from early adopters of possible hardware and software faults. Last year, the main controversy surrounded the terrible LG OLED panels used for the Pixel 2 XL. This year, there are a few early contenders, including what we may be calling 'buzzgate.'

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The solution to random reboots on the Pixel C is... an RMA replacement

Some Pixel C owners have had a rough time with Google's flagship tablet. Problems first started appearing last month, when the scheduled over-the-air update for May (plus some Android N preview builds that had already been available) started causing semi-random reboots, usually when the tablet had gone into its low-power mode running on battery. The June update failed to fix the problem, as did the fourth version of the Android N developer preview.

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NVIDIA Recalls Some SHIELD Pro Android TV Units For Hard Drive Failures

NVIDIA's customer service department has had a tough time of it recently. After a massive recall of last year's SHIELD Tablet for faulty batteries that posed a possible fire hazard, it's come to light that some SHIELD Android TV units will also need to be recalled. Luckily, this one isn't quite so widespread: the recall only affects the SHIELD Pro model (the one with the 500GB conventional hard drive), and even then, only a small portion of units seem to be affected. Also there's almost no chance of them exploding, which is a good thing.

According to this official post from an NVIDIA Customer Care representative, some SHIELD Pro units have hard drives that are prone to failure, making the system unusable.

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OnePlus Says It Has Dramatically Improved Customer Service In Response To Your Feedback/Yelling

OnePlus has made some missteps in the last year as it slowly rolled out the OnePlus One. For those who were able to buy the invite-only phone, the lacking customer service was a common complaint. According to a new post on the OnePlus blog, they've been working to fix that and have made good progress. So if you could please stop yelling at them, they'd appreciate it.

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