Android Police

Articles Tagged:

problem

11

Random 'shutdown' bug affecting some OnePlus 7 Pros will soon be fixed

We were recently tipped off that some OnePlus 7 Pro owners are running into a significant but thankfully not widespread issue: Their phones appear to randomly turn off or shut down, potentially while they're even being used. The only means of resuscitation in such cases is manually rebooting into fastboot by holding down a combination of hardware buttons. Thankfully, OnePlus is both aware of the issue and planning a fix.

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72

[Update: Fixed] Bluetooth devices are breaking Android notifications with duplicate alerts and ignored settings

This seems to be the week of Bluetooth bugs. In what could be a related issue, we've received reports that notifications and notification sounds are being doubled (or even tripled) on Android devices which are paired with other Bluetooth devices. Some are also reporting that media and ringer volume are being inexplicably paired together, resulting in do not disturb, silent, and vibrate mode settings being effectively ignored when media channel volume is above silent.

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46

[Update: Resolved] Google Fi subscribers can't make calls over cellular right now

If you are on Google Fi and you're unable to place a call right now, you aren't alone. Widespread reports indicate that Fi subscribers are unable to place or receive calls via their cellular connection, though SMS, data, and Wi-Fi calling services appear to be unaffected. We can independently confirm that calls placed over Fi are failing.

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49

[Update: Fix in coming weeks] Some OnePlus 7 Pros are suffering 'phantom' touch input issues

Back when OnePlus debuted with its disruptive new OnePlus One phone in 2014, touchscreen issues were chief among complaints, and for some, the latest 7 Pro may be a bit of a throwback. As of now, there are a good number of reports together with example videos that demonstrate the OnePlus 7 Pro's touchscreen is randomly processing non-existent taps, an effect which has been alternately called "ghost" or "phantom" touches.

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22

Some OnePlus 7 Pros are ignoring touch input at screen corners, but OnePlus is working on a fix

OnePlus is still hard at work fixing the so-called "ghost" or "phantom" touch issue on the 7 Pro that a minority of units exhibit, but a new touchscreen problem seems to have cropped up in the meantime. For some, a portion of the top of the phone's screen (typically the top left or right corner) can become unresponsive during use, rejecting touch input.

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27

Google Assistant is muting itself over Bluetooth for some — a big problem for Android Auto users

We're having trouble reproducing this particular issue, but we've been tipped off to a small pile of reports that the Google Assistant is muting itself when using some Bluetooth devices. That poses a particular problem when using the Assistant together with a Bluetooth connection in a car, with many complaining that it ruins their Android Auto experience.

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23

[Update: Fix rolling out] Samsung pulls Galaxy S10 update after reports of phone-freezing bugs

Last week, Samsung pushed out a software update (XXU1ASE5) to the Exynos versions of the Galaxy S10 series, delivering the latest security patches for May, plus a handful of camera improvements, including an improved night mode. One week later, Samsung has stopped distributing that update. According to SamMobile, it was pulled as a result of widespread bugs, which include issues with third-party apps and the entire phone freezing up.

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35

[Update: Refunds in 1-2 business days] Google Fi accidentally charging full price for financed Pixel 3s after half-off deal, but it's working on a fix

Google Fi has had a couple of issues when it comes to customer service over the years, but it just hit a new level. Many customers that purchased phones on financing plans are now being charged the full price of their devices, putting them out hundreds of dollars and incurring additional costs such as overdraft fees. Google says it's aware of the issue and working on a fix.

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18

[Update: Fixed, APK Download] The Google Admin app is completely broken for many right now, and has been for weeks

Based on recent reports, as well as our own experiences here at Android Police, Google has broken its Google Admin app for G Suite administrators. Reports of the outage in angry Play Store reviews go back around two weeks, and at the time of writing, the G Suite Status Dashboard makes no mention of this ongoing problem.

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77

Galaxy S10+ appears to suffer major LTE signal and connectivity issues on some carriers

The Galaxy S10+ may be one of the best phones you can buy right now, but based on recent reports and our own testing, there's at least one metric where it falls behind: signal strength. It turns out that a combination of your carrier, the frequency you're connected to, and even going caseless can have a huge impact on the quality of its cellular connection, resulting in measurably lower signal strength compared to other recent phones in our testing.

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