Here's an interesting wrinkle in the rapidly-closing saga of the Galaxy Note 7. Yesterday Samsung announced that it would send a software over-the-air update to the few remaining phones in the US, preventing the devices from taking a new electricity charge, and hopefully stopping any more battery-based fires. It's far from the first measure the company has taken to further encourage owners of the defective phones to accept the voluntary recall, but it might be the last. American wireless carrier Verizon, for reasons of its own, isn't participating in the latest software update. Read More
The ongoing recall of Samsung Galaxy Note7 devices is serious business for the Korean company. After canceling the phone following repeated battery fires, Samsung has done everything in its power to make sure owners return or exchange the phones. When asking nicely didn't elicit the desired response, Samsung put a 60% cap on battery charge. Now, it's going to start crippling any remaining devices in Canada. Read More
Samsung is pulling out the big guns to encourage Note7 holdouts to turn in their phones. In the coming days, it will send out an OTA to all Note7s in the US that limits the battery to a 60% charge. So, it's not just T-Mobile. The new software will also nag you incessantly about returning the phone. Read More
T-Mobile is planning to release an over-the-air update to T-Mobile-branded Galaxy Note7 devices tomorrow that will limit their maximum battery capacity to 60%. The OTA will be released beginning at 12:01AM (time zone unclear) tomorrow, November 5th. It is unclear if T-Mobile or Samsung are utilizing any features to "force" the OTA to install without explicit user authorization, but the rollout at midnight when most owners would be asleep and their phones charging would be about the best time to try something like that. An internal memo, below, details just how the update will work. Read More
Though Samsung's Note7 is now officially off shelves, the headaches are not yet over. Beyond the continued, embarrassing efforts to keep the phones off of planes and the expected loss of over $3 billion, Samsung will now be dealing with legal troubles related to the Note7 as well. Consumers in the United States and South Korea have just announced their intent to file class action lawsuits. Read More
If you didn't get the message the first, second, or third time, you should really exchange your Note7. In the last bullet to Samsung's reputation, the US Department of Transportation banned carrying a Note7 onto flights. While there is no questioning that the Note7 is dangerous, having to leave your phone behind isn't ideal. Thankfully, Samsung is in the process of setting up Note7 exchange stations at airports worldwide. Read More
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brave foolish few who have been determined to keep their Galaxy Note7s after the device was recalled a second time might want to think again. Bloomberg is reporting that the Note7 is heading for a full ban on all US flights. That means it's no longer simply a matter of not using the Note7 on a flight, it's illegal to have one at all.
Following two days of non-stop news on carriers halting sales, reports of Samsung temporarily stopping production, and official partners disabling apps on the device, the only piece of news that could conceivably be next has arrived: Samsung will permanently discontinue production and sales of the Note7 worldwide, with filings made to regulators in South Korea.
The Note7 fallout has deeply damaged Samsung's brand, so it is no surprise to see the company make this decision. This is in light of multiple 'safe' replacement handsets also catching fire, just like the originals, 2.5 million of which were recalled. Samsung is known for its expertise in manufacturing - it originally said the fires were due to a faulty battery component from a manufacturer - so this botched device will have repercussions for some time. Read More
I've not been near a Note7 when it explodes, but having watched videos and seen pictures of said event, I'm assured fire, heat, and general explosiveness are involved. Probably best, then, not to use it with Samsung's Gear VR headset. With that said, Oculus has duly disabled the Gear VR app on the Note7, in the interests of safety.
reddit user /u/Bahaman23 posted on the official Galaxy Note7 subreddit (sidenote: that must be hot right now), saying that the Gear VR app on his device no longer worked. Upon opening the app, a message is displayed:
Customer safety is Oculus' top priority.
The latest chapter in Samsung's ongoing Note7 nightmare has unfolded with the company's official statement on the new wave of battery fires. It says all owners of the Note7 should immediately turn off the phone while Samsung continues its investigation. This includes any original Note7 devices that might still be floating around as well as the replacements. Read More