It feels like years have passed, but it was only a little more than a year ago when the hottest topic (and joke) on the block was Samsung and its Note 7's propensity to spontaneously go up in flames. But the Note being the Note meant that despite many a recall program, several updates supposed to render the device useless, and dozens of offers to tempt users to give back their phones, some held onto their precious Note 7 like a little collector item. Samsung capitalized on it by releasing a special Galaxy Note Fan Edition (notice the missing "7") last February with a very similar design and internals as the Note 7, save for a few differences (smaller 3200mAh battery, no Samsung logo on the front, Fan Edition inscription on the back, and Bixby.) Read More
Samsung took a big hit last year when the well-reviewed Galaxy Note 7 showed a propensity to burst into flames. Samsung eventually had to recall millions of units and cancel the device entirely. The company has been working on a revamped version of the Note 7 in recent months, but now the Wall Street Journal has release details. According to the WSJ report, Samsung will launch the Galaxy Note 7 Fandom Edition on July 7th in South Korea. Read More
The Samsung Galaxy Note7 was one of the most disastrous product launches in recent memory. After launching to rave reviews, reports of the phone catching fire started to appear, eventually causing Samsung to conduct a global recall. Shortly after, Samsung started selling a 'safe' Note7, only for that model to start catching fire as well. Another global recall was initiated. Read More
Samsung has finally announced the results of the company's investigation into the Note7 accidents today, and it has come to an interesting conclusion. In addition to its own internal investigation, Samsung brought in safety consulting firms UL, Exponent, and TÜV Rheinland to help determine the root causes.
Samsung and all other firms came to the same conclusion - the problem was with the batteries (not software or the rest of the hardware), and there were two separate issues that caused the incidents. Read More
The unfortunate tale of the Galaxy Note7 has been a long one. Shortly after the release of the Note7, reports of the phone catching fire began to materialize, and before long Samsung started a global recall. Samsung sent affected users a "safe" model with the problem supposedly fixed, and later began selling it on retail channels, only for that to start exploding as well.
Now the Note7 saga is about to come to a close. Samsung has announced it will share its findings during a press conference in Seoul, South Korea on January 23 (10AM KST/8PM EST). Read More
The Galaxy Note7 was a spectacular failure for Samsung that has turned into a customer service nightmare for its carrier partners. People are still using the Note 7 even after a series of OTA updates designed to reduce the phone's charging capacity and finally stop it from charging altogether. Verizon says thousands of people are still using the Note7 on its network, and it's looking to put a stop to it by blocking all outgoing calls. The carrier may also be delivering some bill-shock to holdouts. Read More
The saga of the Galaxy Note7 was one of the most surprising and disastrous events in the tech industry last year. The Note7 received very positive initial reviews, but soon after, several reports of the device catching fire were made public. After acknowledging that the problem was with the Note7, Samsung began recalling all units. Read More
The Note7 doomsday has arrived. Samsung announced several weeks ago its intention to send out an OTA update that killed the Note7's ability to charge in the US. T-Mobile was the first carrier to schedule the update, and now it's rolling out. Any remaining Note7 devices on Tmo will soon be put out of their misery. Read More
Over two months ago, Samsung stopped production of the Galaxy Note7 permanently. Recalls ensued across the globe, and returns have exceeded 90% of devices sold. Today, if a report from app research firm Apteligent is to be believed, that still means there are more Galaxy Note7s out there in use than there are LG V20s. A lot more. Apteligent's report suggests that there remain well over twice as many Note7s out in the wild as there are LG V20s. The Moto Z just barely comes in above the Note7, too, and according to Apteligent is actually declining in popularity, which is a bit weird. Read More
Samsung's been trying very hard to get all units of the Galaxy Note7 returned to them, but some owners are having trouble letting go of their beloved stylus-equipped phablets. To force owners into giving them back, Samsung will be updating the Note7 to be severely crippled in Canada and literally unusable in the US. Now, Samsung is taking similar measures with UK Note7 units. Read More