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How to contact Lyft customer service when you need help
Anyone can easily contact Lyft's customer service, here's how
Rideshare companies like Lyft have transformed how moving from point A to B works. Getting a reliable ride only takes a few clicks on your pocket-friendly smartphone. Despite this convenience, you may need to contact Lyft customer support for various reasons. The most popular are lost phones, scams, safety incidents, and technical issues.
As the coronavirus pandemic headed towards its global peak, ride-hailing companies took away the option to order more affordable shared rides that placed them in close contact with strangers. Starting next Monday, Lyft will pilot a modified shared experience that incentivizes longer wait times with faster routes at lower prices.
Google Maps is getting better ride share integration, crosswalk markers, and building numbers
Some of these features are coming as a server-side update
Google Maps is an invaluable tool when you want to get around a city, and even if some additions to the service are questionable at best, it generally only improves with each update. That's also true for the latest beta, version 10.56.0. It adds an option for more accurate fee estimates for ride services. We've also spotted markers for crosswalks and building numbers in some places.
Lyft's $20 premium subscription now comes with a $10 Grubhub+ membership — for free
Lyft Pink members can link their accounts today
If you're on the move often, you've probably given some thought (or, you know, at least did in 2019) to Lyft Pink, the premium membership option for the popular ride share app. You're probably also taking advantage of food delivery apps more often these days. At $20 per month, Lyft Pink already includes 15% off rides, free cancellation fees, free bike and scooter rentals, priority airport pickup, and waived lost and found fees. Now members can also enjoy a free Grubhub+ membership, normally $10 per month on its own.
AT&T, T-Mobile, and Verizon dropping overages for Texas and Louisiana residents after Hurricane Laura
Lyft giving free rides in Texas to evacuation centers
The U.S. is suffering through a chain of natural disasters, the latest of which are Hurricanes Laura and Michael which have torn apart the Gulf Coast and continue to damage parts of the South and the Midwest. If you live in Texas or Louisiana, here's what you need to know about bill relief from AT&T, T-Mobile, and Verizon plus free evacuation transit from Lyft.
Judge lets Lyft and Uber operate in California as fate of drivers left in the hands of voters
Will Proposition 22 help rideshare contractors from AB 5?
Californians are still able to order rides from Lyft and Uber this morning after an eleventh-hour decision by a state appellate court judge allowed the TNCs to continue operating with their drivers as contractors instead of employees. The two companies had announced they would suspend services as of 12:00 a.m. PDT as a result of Assembly Bill No. 5, which has implemented new tests as to how workers are classified.
Ridesharing services are convenient, but they do involve getting in a stranger's car. There have been instances where a sketchy driver slips through the cracks or riders just get in the wrong car. Lyft is rolling out new safety features in the app to give riders a little more peace of mind.
We've not covered T-Mobile Tuesdays for quite some time, but the Un-carrier has just unveiled a couple of new offers we thought you might be interested in. Using the marketing power of the Super Bowl, TV spots highlighted new partnerships with Lyft and Taco Bell.
Lyft is about to roll out a new feature intended to keep its most frequent riders happy. Soon, you'll be able to earn points with "Lyft Rewards" just by using the service. There aren't too many perks to unlock with points just yet, but Lyft says it's exploring some options.
Chances are, you've paid more than you needed to for a ride because you didn't feel like manually comparing the rates of all your options. Today, Google announced it's got a way to ameliorate such situations: the Google Assistant will soon be able to provide you a handy list of ride providers going to your destination, along with time estimates and pricing information.
Southwest seems to be updating its Android app with increasing frequency. In March, the airline added, among other features, fingerprint login support. Now the Southwest Airlines app is getting another notable feature: it can schedule a Lyft to pick you up in time for your flight.
Lyft published a blog post today entitled "Lyft's New App Creates Positive Change for Passengers and Cities." That title's a bit sensationalist, but there are some new features mentioned here that are pretty interesting. Those include a new 'one tap to ride' function, better pickup and drop-off points, and more.
Lyft isn't just for quick trips to the store or a friend's home - it's becoming one of the top options for medical transportation. Two years ago, the company began working with the National Medtrans Network in New York City to drive people to non-emergency medical appointments. The service, called Lyft Concierge, allowed the organization to book rides on behalf of patients (many of whom were seniors without a smartphone).
Lyft's been on a roll this year when it comes to adding assistive technologies to its ridesharing app. Back in April, it was still playing catch-up with Uber by adding new features to help the hard of hearing. Now it's working together with Aira, a high-tech assistive service for the visually impaired, to help make grabbing a ride easier for everyone.
Until now, Lyft drivers have had to set up a job in the Lyft app and then switch to a different one for navigation. The annoyance of having to do that will vary depending on the phone, but it's certainly not ideal. It's impossible to talk about the ride-hailing service without comparing it to its biggest rival, Uber, which has a proprietary in-app navigation system that's seen as a big advantage.
You know Lyft, right? It's the ridesharing service not currently embroiled in half a dozen scandals of its own making. While that other company is trying to turn things around, Lyft is focused on more mundane but useful things. Lyft has today added seven new expense management partners, so you can more easily forward your receipts.
It might be a bit later than the competition, but this new feature certainly isn't unwanted. Now when you request a ride in Lyft, you might be shown alternative pickup locations to save you extra time. That way if your driver has to navigate a complex area to get to you, you can shave off some extra driving time with a short walk, and everyone gets where they're going faster.
As the race to build the first commercially viable self-driving car hots up, a number of major players in the technology and automotive industries continue to position themselves, hoping to grab a slice of the potentially lucrative pie. This has led to a number of high-profile alliances being formed. Alphabet has its own arm dedicated to the technology in Waymo, which was spun off from Google late last year, and it has been keen to form useful partnerships where it can. The latest test vehicle is a minivan built by Chrysler, for instance. Now Waymo has a new ally in the form of ride-hailing start-up Lyft.
Plenty of people use Lyft and other ride sharing services for business, and today Lyft is making that easier by launching a business-oriented version of the service. It's live right now for businesses of any size, and it costs nothing to use. Lyft is even paying you in the form of some free ride credit when you sign up.