T-Mobile has un-carried itself back to the top of J.D. Power's customers care rankings for full-service wireless carriers. The latest survey, which evaluates consumers' satisfaction with their carriers' customer service, shows Verizon and AT&T taking spots two and three respectively, and Sprint...well, someone needs to do something about Sprint. Read More
A bit off topic as there's nothing directly Android-related here, but interesting nonetheless: JD Power & Associates has released their findings for the Q2 2010 Wireless Smartphone Satisfaction Study, and Apple, Motorola, and HTC have grabbed the top spots (respectively), all landing above the industry average of 764 points (out of 1000).
Coming in below average? RIM (Blackberry), Samsung, Palm, and in last place, Nokia (note: not all companies are shown, just the big dogs). The results are still fairly close, though - Apple (at #1) scored 800, while Nokia (last, #7) scored 711 - certainly not a lot of variation. Read More