Android Police

Articles Tagged:

google fi

37

Google Fi is cracking down on data SIM hoarders, limiting each account to 4

Some groups on Google Fi have been saving $15 a month per person by putting data-only SIMs into their phones. By grabbing a virtual number and using it with their VoIP and web-based messaging apps — along with a little work in the APN settings — they could circumvent the base cost for voice and text service that a smartphone SIM brought. And while it might be completely acceptable to do, the carrier has sought to cut down on how many people can take advantage of what's effectively a loophole. It just introduced a new limit on how many data-only SIMs each account may have active.

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9

Pixel 3, 3a owners with Google Fi device protection can now get same-day screen repairs at uBreakiFix

Google Fi subscribers who own a Pixel 3, Pixel 3 XL, Pixel 3a, or Pixel 3a XL and have opted into paying a few dollars per month for device protection have gained a nice perk if they so happen to drop their phones and crack their display: the carrier has announced that if customers are approved for a screen repair claim, they may opt to take their phone to a uBreakiFix location for same-day service.

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26

Google and Dish could be planning to form a mobile carrier, but Google denies report

The Sprint/T-Mobile merger still has potential to materialize and it seems like we're in a holding pattern at the moment, waiting to see if it will be able to carve portions of its spectrum holdings off to another buyer to maintain the presence of a "fourth" national carrier. Satellite TV provider Dish looks to be the most apparent buyer in the market, but has notoriously been negligent to spend any money building a cellular network, perhaps holding lost hopes of being able to sell its portfolio to other carriers. Now, faced with the crisis of opportunity, the New York Post reports that Dish has been in talks with a board member of Alphabet to finally strike up a new carrier.

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46

[Update: Resolved] Google Fi subscribers can't make calls over cellular right now

If you are on Google Fi and you're unable to place a call right now, you aren't alone. Widespread reports indicate that Fi subscribers are unable to place or receive calls via their cellular connection, though SMS, data, and Wi-Fi calling services appear to be unaffected. We can independently confirm that calls placed over Fi are failing.

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129

Google Fi's customer service is a complete disaster - and the proof is piling up

Google Fi's customer service problems are numerous and well-documented. The carrier has been accused of billing customers for using Wi-Fi, blacklisting IMEIs, locking customers out of their Google accounts, and charging them the full price after promotions (causing plenty of overdraft fees in the process). At this point, Fi is more associated with bottom-barrel customer service than the aggressive, on-demand pricing it was once known for. Today we have another horror story involving a two-month-long runaround and $70 in upgrade fees for a phone the company admits was never delivered.

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47

The Pixel 3a is on so many carriers and there are so many deals

The Pixel 3a and Pixel 3a XL have just been announced at Google I/O 2019 and will be on the most carriers in the United States than any other generation of Pixel phone. Google Fi, Sprint, T-Mobile, U.S. Cellular, Verizon, and Visible are pegged to sell the phones as early as today for about $400 and $480, respectively. We've got all you need to know about any deals and quirks you should watch for.

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35

[Update: Refunds in 1-2 business days] Google Fi accidentally charging full price for financed Pixel 3s after half-off deal, but it's working on a fix

Google Fi has had a couple of issues when it comes to customer service over the years, but it just hit a new level. Many customers that purchased phones on financing plans are now being charged the full price of their devices, putting them out hundreds of dollars and incurring additional costs such as overdraft fees. Google says it's aware of the issue and working on a fix.

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5

Google Fi app dips its toes into a dark theme with new widget behavior

A black pall is being cast on many an app these days. But for many users, dark theming brings power savings on OLED displays and an eye-friendly nighttime aesthetic. So, for Google Fi subscribers who interface with its corresponding app, the latest update might give them a bit of a dark theme to look forward to — specifically found in the widget.

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53

Today only, Pixel 3 and 3 XL are half off with activation on Google Fi

It's Google Fi's birthday (🎉), and to celebrate, the carrier is blowing out Pixel 3 phones. The Pixel 3 and 3 XL are half off for new and existing customers, which means you can snag one for as low as $399 — but the deal is only valid today, April 22.

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46

2019 April Fools' Roundup: All the jokes from around the web [Continuously updated]

It's that time of the year again. Whether you like it or hate it, April Fools day is here, and with it, most of the major companies are rolling out their best gags and jokes — or their best efforts at one, anyway. For your convenience, either to track down jokes or purposely avoid them, we've put together a list of all the ones we've spotted so far.

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