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google duplex

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Your chance to try Google Duplex and its AI-reservation magic could finally be here — see what to expect

When we first got to see Google demo its new Duplex service at I/O earlier this year, it was an absolute eye-opener. Digital assistants were evolving to the point where they could effortlessly interact with the general public, able to handle the messy uncertainties of language well enough to make phone calls on our behalf. Ever since, we've been aching for a chance to put this power to use for ourselves, and for a lucky new group of users, that day is finally arriving.

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Google Duplex rolls out starting in November on Pixel phones

One of the most impressive (and unsettling) I/O moments happened earlier this year when Google showed off Duplex, an AI chatbot that can place calls for you like a robotic personal assistant. Google wouldn't confirm its plans for Duplex at the time, but it's almost ready for the general public. Duplex is hitting Pixel phones starting next month, but it won't be available everywhere.

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Google's Duplex voice-call AI catches attention of call centers, but Google insists current focus firmly on consumers

We've been seeing the natural-language abilities of the Google Assistant continuously evolve over the years, slowly getting better at listening to us and responding. A couple months back, though, we got our first taste of what could be a sea change for the Assistant's ability to effortlessly carry on conversations, as Google demoed its new Duplex AI tech. As we wait for Duplex testing to start rolling out publicly, a new report suggests that smartphone users aren't the only ones anxiously awaiting its debut, and that companies running big call centers are also taking a deep look at what Duplex could do for them.

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Chrome Duplex being renamed 'Duet' to avoid confusion with Google Duplex phone-call AI

Back in May, Google announced something called 'Google Duplex' at I/O. The feature would be able to call businesses using humanlike speech patterns to set up appointments or make reservations. But months before that, the Chrome team had already renamed its experimental 'Chrome Home' interface to 'Chrome Duplex.' Chrome Duplex is now being renamed again to 'Chrome Duet' to avoid confusion with the fancy new Google Duplex.

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Google posts new Duplex demo to show how Assistant will identify itself on the phone

One of the most interesting, and some might say unsettling moments at Google I/O 2018 was the demo of Google Duplex. We saw how Assistant could call a business and get you a reservation by talking to a real person. Google even added in weird human ticks like "umm." Now, there's a new demo video of Duplex, and this time Assistant identified itself.

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Internet pokes fun at Google Duplex's possibilities

Easily the best demonstration from I/O this year was Google Duplex, an in-development feature for Assistant that will call businesses for you to set up reservations or appointments. The possibilities are quite likely endless, which has inspired some people to come up with other great uses for Duplex.

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Google Assistant's Duplex will call businesses for you to set up appointments

Google Assistant is pretty great already, but there are some things you need an actual human for. Not every business has an online booking system, so in some cases, you have to talk to an actual person to make a reservation (the horror!). Google's solution for this is 'Duplex,' which will allow Assistant to actually call a business for you to set up an appointment or reservation.

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