Google has a long-standing reputation for inadequate developer support — especially if you're a smaller, independent studio or team. But the company's general customer support is also lacking, and today's horror story is the kind that's likely to encourage a Google Takeout backup, just in case. Midnight last night, one customer's Google account was fully disabled. They claim that with no warning and no explanation, the full contents of their Google account — email, photos, Google Pay balance, even the ability to pay their internet bill via Google Fiber and cellphone bill via Google Fi — were unceremoniously snatched away.

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