If you are on Google Fi and you're unable to place a call right now, you aren't alone. Widespread reports indicate that Fi subscribers are unable to place or receive calls via their cellular connection, though SMS, data, and Wi-Fi calling services appear to be unaffected. We can independently confirm that calls placed over Fi are failing. Read More
Google Fi's customer service problems are numerous and well-documented. The carrier has been accused of billing customers for using Wi-Fi, blacklisting IMEIs, locking customers out of their Google accounts, and charging them the full price after promotions (causing plenty of overdraft fees in the process). At this point, Fi is more associated with bottom-barrel customer service than the aggressive, on-demand pricing it was once known for. Today we have another horror story involving a two-month-long runaround and $70 in upgrade fees for a phone the company admits was never delivered. Read More
Project Fi's been around for three-and-a-half years now, meaning it's not really a "project" anymore. It looks like Google may be agreeing with that sentiment, given that one redditor reportedly received this pamphlet with an unannounced "Google Fi" name and a new logo inside his/her Pixel 3 box alongside one with the current branding. Read More
A sad bit news hit Project Fi users' emails today. Google's MVNO service is shutting down text forwarding on September 12. While I'm sure not everyone on the carrier uses this feature, I personally have relied on it since joining Fi. Read More
The Android One Moto X4 is a good mid-range device, but the price was too high when it launched. It's only officially available from Project Fi in the United States, and the carrier has run multiple promotions in the past that brought down the price. Most recently, the phone dropped to $249 ($150 off). Read More
Project Fi was a great deal when it was first introduced, minus the fact that the only compatible phone was the Nexus 6. Now that carriers are re-introducing 'unlimited' plans, Project Fi's $10/GB pricing tier isn't quite as appealing as it once was. Fi has now introduced its own version of an unlimited plan, called 'Bill Protection.' Read More
The Moto X4 is the first non-Google phone to arrive on Project Fi, but the $399 price tag was asking too much. David referred to it as, "a $400 G5 Plus with NFC in a metal and glass sandwich," which I think is fairly accurate. Project Fi has now made the price more tolerable, by including $100 of service credit when you buy an X4. Read More
Project Fi is a pretty good carrier if you don't use much cellular data, as it only charges $20/month for the base service and $10 per GB used. But only Google's own devices can be activated on the network, and now that the age of Nexus is over, the only choice is a $650+ phone. To fill the network's mid-range gap, Project Fi announced yesterday that a new device "from a partner" would arrive later this year. Read More
Last month, an APK teardown revealed that Project Fi, Google's wireless network, was preparing to offer group plans. Now group plans are official, and admittedly, the pricing isn't spectacular.
Project Fi already offers $20 a month for Fi Basics, which is unlimited talk and text. Every GB of data is $10, but Fi credits back any data you don't use. Now you can add up to five additional people to your Fi plan, who each pay $15/month for Fi Basics and the same $10 per GB. So by going with a group plan, you're saving $5 per person. Read More
Google Fi is one of the best carriers, especially in the United States, when it comes to international roaming. International data costs the same as domestic rates, cellular calls are $0.20 per minute, and there's even free texting. Google Fi also gives you alerts when you're reaching your data cap. Well, except for international data usage.
But all that is changing, and starting now you will receive alerts for international data usage like you would domestically. This is the first phase of improvements to Google Fi's international tracking, according to Reddit user /u/ProjectFiCM (who has been verified to actually be from Google). Phase two, for which a date has not been formally announced, includes adding international data usage to Google Fi's in-app data usage graph. Read More