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Articles Tagged:

fi

13

Google is now pushing its subscription services on its hardware store

Google is now pushing its subscription services on its hardware store

Google is an advertising business first and foremost, though over the last few years, the company has introduced many paid services: YouTube Premium, Google One, Fi, and Stadia Pro come to mind, among many others. There's never been a central hub where you could find Google's subscription offers, but that's now a thing of the past: You can see all of the company's paid services in one place on the Google Store.

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48

New Messages for Web features are rolling out to Google Fi users

New Messages for Web features are rolling out to Google Fi users

With Hangouts on its way out, Google Fi users might have been wondering how they would access their messages on the web. We learned from a teardown back in May that Messages for Web would be getting Google Fi-specific features, and it looks like this new experience is now rolling out.

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26

Get a Pixel 4a for as little as $216 with Google Fi's new subscription program

Get a Pixel 4a for as little as $216 with Google Fi's new subscription program

Google Fi has just launched a phone subscription plan that is actually a pretty sweet deal. For $15 a month over two years, you can get a Pixel 4a plus a device protection insurance plan. That works out to just $10 more than the current unlocked retail price, plus theft and accidental damage protection. In two years, your phone is paid off and yours to keep, but you can also keep paying that monthly fee to upgrade to a new device. But there's also an even better deal available. If you don't care about insurance, the subscription is $9 a month — that's just $216 over the two years requried and way less than $350 up-front and unlocked price.

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26

Google Fi SMS bug that sent bizarre Chinese texts is now fixed

Google Fi SMS bug that sent bizarre Chinese texts is now fixed

Recently, some SMS/text messages sent by Google Fi subscribers were arriving as strange Chinese gibberish — with the occasional emoji thrown in for good measure. Tests confirmed that the problem seemed to be caused by an encoding issue, likely exclusive to Fi messages sent to Verizon subscribers. Google tells us it has since rolled out a fix for the problem.

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45

[Update: Resolved] Google Fi subscribers can't make calls over cellular right now

[Update: Resolved] Google Fi subscribers can't make calls over cellular right now

If you are on Google Fi and you're unable to place a call right now, you aren't alone. Widespread reports indicate that Fi subscribers are unable to place or receive calls via their cellular connection, though SMS, data, and Wi-Fi calling services appear to be unaffected. We can independently confirm that calls placed over Fi are failing.

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127

Google Fi's customer service is a complete disaster - and the proof is piling up

Google Fi's customer service is a complete disaster - and the proof is piling up

Google Fi's customer service problems are numerous and well-documented. The carrier has been accused of billing customers for using Wi-Fi, blacklisting IMEIs, locking customers out of their Google accounts, and charging them the full price after promotions (causing plenty of overdraft fees in the process). At this point, Fi is more associated with bottom-barrel customer service than the aggressive, on-demand pricing it was once known for. Today we have another horror story involving a two-month-long runaround and $70 in upgrade fees for a phone the company admits was never delivered.

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54

Project Fi shutting down text forwarding on September 12

Project Fi shutting down text forwarding on September 12

A sad bit news hit Project Fi users' emails today. Google's MVNO service is shutting down text forwarding on September 12. While I'm sure not everyone on the carrier uses this feature, I personally have relied on it since joining Fi. 

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25

[Deal Alert] Buy two Moto X4s from Project Fi and get $249 of service credit (BOGO)

[Deal Alert] Buy two Moto X4s from Project Fi and get $249 of service credit (BOGO)

The Android One Moto X4 is a good mid-range device, but the price was too high when it launched. It's only officially available from Project Fi in the United States, and the carrier has run multiple promotions in the past that brought down the price. Most recently, the phone dropped to $249 ($150 off).

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137

'Bill Protection' is Project Fi's answer to unlimited data plans

'Bill Protection' is Project Fi's answer to unlimited data plans

Project Fi was a great deal when it was first introduced, minus the fact that the only compatible phone was the Nexus 6. Now that carriers are re-introducing 'unlimited' plans, Project Fi's $10/GB pricing tier isn't quite as appealing as it once was. Fi has now introduced its own version of an unlimited plan, called 'Bill Protection.'

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