Spam calls are the worst. In March, the Federal Communications Commission issued a warning about the "scourge" of scam robocalls and caller ID spoofers, and last month imposed hefty fines against a number-spoofing spam caller. Now, the Federal Trade Commission has filed a formal complaint against a large-scale telemarketing operation. Read More
Blu has reached a settlement with the Federal Trade Commission over allegations that it afforded Adups, a Chinese device management firm, inordinate access to personally identifiable user information. The FTC's complaint said that Blu misled its customers when the company claimed it had taken appropriate measures to protect user privacy. Read More
The Federal Trade Commission released a statement today saying it's sent warning letters to several major companies in the US reminding them that it's illegal to stipulate warranty coverage is dependent on using prescribed parts and service providers for repairs. In addition to manufacturers of "cellular devices," warnings were also sent to companies that sell cars and video game hardware. Read More
US government regulators have been watching with interest as Facebook's troubles keep piling up, and now the Federal Trade Commission (FTC) is adding to them. The agency, which is tasked with protecting consumers from abusive business practices, has announced that it has opened an investigation of Facebook's handling of user privacy. Read More
Update: Well that didn't take long. Here's what T-Mobile had to say in response.
We have seen the complaint filed today by the FTC and find it to be unfounded and without merit. In fact T-Mobile stopped billing for these Premium SMS services last year and launched a proactive program to provide full refunds for any customer that feels that they were charged for something they did not want. T-Mobile is fighting harder than any of the carriers to change the way the wireless industry operates and we are disappointed that the FTC has chosen to file this action against the most pro-consumer company in the industry rather than the real bad actors.