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Articles Tagged:

duplex

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Google reveals pilot program for Duplex-powered shopping and food delivery

Google reveals pilot program for Duplex-powered shopping and food delivery

Today Google gave us a small status update on its snazzy Assistant-powered Duplex technology, which leverages AI for conversational applications — of which there are tons. Although much of the company's discussion reiterated things it's already done, like rolling out Duplex to check for updated hours in these "new-normal" times, it did reveal a new pilot program.

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Google Assistant can now call a salon to book you an appointment

Google Assistant can now call a salon to book you an appointment

Duplex, Google's machine learning-powered concierge service, spent most of the year in mothballs — at least when it came to its primary intent of booking its users tables at restaurants — but as we inch from mid-pandemic toward post-pandemic normality, the public need for on-site services has become evident. All of that to say that Duplex is now able to book appointments for salons and barber shops in the United States.

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InBrief
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Google is using the Assistant to call businesses and check stock

Google is using the Assistant to call businesses and check stock

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Google Duplex is expanding to gather information from businesses in more international markets

Google Duplex is expanding to gather information from businesses in more international markets

Google Assistant's Duplex service, which can make concierge calls to businesses for booking tables, appointments, or making general inquiries, is already available in some form in the United States and New Zealand. Now, we've learned it's been established in three more Commonwealth nations. But you should not expect a robot to save you a seat anytime soon, coronavirus outbreak or no.

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Google officially rolls out Duplex-powered Assistant for booking movie tickets on Android

Google officially rolls out Duplex-powered Assistant for booking movie tickets on Android

After months of teasing and weeks of testing, Google is officially bringing its Duplex artificial intelligence guidance to users booking movie tickets online through Assistant. Just ask Assistant or search on Google through your Android phone to check out show times for movies and then have Assistant automate most of the reservation process from filling form fields to breezing through payments.

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Google Duplex makes its way to New Zealand but only to check business' opening hours

Google Duplex makes its way to New Zealand but only to check business' opening hours

Google's AI-based assistant that makes automated calls to businesses is starting to expand internationally. After a wide rollout in most US states, the service is now coming to New Zealand as part of a limited pilot.

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Google starts testing Duplex-powered Assistant for Chrome that we first saw at I/O 2019

Google starts testing Duplex-powered Assistant for Chrome that we first saw at I/O 2019

Back at I/O, Google announced a major expansion to its Assistant-based concierge automation engine, Duplex. Up until then, it would help people book restaurant tables and haircut appointments on the phone — it would soon be able to guide them through web orders and, in doing so, speeding up the entire process. We weren't told when we'd expect to see Duplex applied to the web, but the company has confirmed that its overall efforts are rolling out to movie ticket booking sites as Google Assistant in Chrome.

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Pixel phones gaining ability to talk to 911 operators, even when you're not able to

Pixel phones gaining ability to talk to 911 operators, even when you're not able to

We saw it hinted in an APK Teardown, now, Google has announced a new emergency calling feature for the Phone app that will come to a select number of Android devices, including Pixels. It will let users indicate if they need police, fire, or medical assistance without the need to physically say so. The company envisions this new feature to be essential in situations where the caller isn't able or might not want to talk.

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Google Duplex expanding to other web tasks, like rental car reservations and movie tickets

Google Duplex expanding to other web tasks, like rental car reservations and movie tickets

Last year, one of the highlights that Google talked about was Duplex, where Assistant could call and make reservations for you. The creepy-yet-totally-cool factor was astronomically high, and since last year, Duplex has expanded to 44 states in the US. But Duplex isn't just for phone calls, you know — Duplex on the web is here to make sure that your online tasks are easy as pie.

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Google Duplex is rolling out to non-Pixel phones in the US

Google Duplex is rolling out to non-Pixel phones in the US

Google Assistant already makes our lives so much easier by handling reminders, remembering flight information and calendar events, managing the lights in our homes, and recommending restaurants for us. Thanks to Duplex, it can even call the latter to make reservations on your behalf while you watch cat videos on YouTube. Unfortunately, the feature has been exclusive to Pixel devices since it came out in November and was limited to a couple of cities in the US. At the beginning of March, we reported Duplex would be available on non-Pixel phones in 43 American states within the following weeks. As expected, it is now expanding to a larger audience across the US.

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