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Articles Tagged:

Carriers

467

RCS support in Messages is spreading to more countries, including India

RCS support in Messages is spreading to more countries, including India

After Google deployed RCS (Rich Communication Services) in the U.S. without the help of the four three big carriers, the company seems to be set to repeat that effort internationally. People in multiple countries across the world report that they're able to use RCS features in the Messages app powered by Google's Jib servers. That might indicate that we'll soon see universal and worldwide RCS support from Google, regardless of country or carrier.

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11

T-Mobile welcomes the LG Wing with a BOGO offer starting November 6

T-Mobile welcomes the LG Wing with a BOGO offer starting November 6

Add T-Mobile to the list of American carriers taking a chance on the LG Wing as it plans on selling the new-fangled swiveling phone starting November 6, just like AT&T is. Unlike Ma Bell, however, this carrier will try to sell its customers two Wings for the price of one.

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24

UK regulator to ban carriers from selling locked phones

UK regulator to ban carriers from selling locked phones

When a mobile network sells you a phone with a costly contract, it makes sure that switching providers won't be easy. Handsets have traditionally been locked to the carrier who sold it, and you have to jump through hoops to get it unlocked. From December next year, this practice will no longer be permitted in the UK as regulator Ofcom is banning the sale of locked phones by network operators.

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57

Here are all the 5G networks your Pixel 5 or Pixel 4a 5G can use

Here are all the 5G networks your Pixel 5 or Pixel 4a 5G can use

If the Pixel 4a 5G or Pixel 5 will be your first foray into America's emergent 5G networks, you'll want to know where you can take the phone you've bought — especially if you're buying it directly from Verizon. So, let's get to sorting those airwaves out.

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8

AT&T and Verizon provide free data in wildfire-ravaged California and Colorado

AT&T and Verizon provide free data in wildfire-ravaged California and Colorado

As of Sunday, more than 1.6 million acres across 13 states in the west have been burning in wildfires. The worst of them are located in California and Colorado and those areas are where AT&T, T-Mobile, and Verizon are providing specific responses to their customers.

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18

Surprise, surprise: Carriers really don't want to test the coverage maps they advertise

Surprise, surprise: Carriers really don't want to test the coverage maps they advertise

Late last year, the FCC determined that US carriers were exaggerating coverage and speeds in their maps — something literally any human being with a phone in the US can attest to. While blame flew back and forth (the carriers seriously tried to pin this as a regulatory problem, you can't make this up), the FCC is still mandating better testing for more accurate maps. But now both AT&T and T-Mobile are stepping up from mere marketing rhetoric to legal rhetoric, formally objecting to the plan as stated, claiming it would cost them too much, and that more honest testing might actually confuse customers somehow.

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216

AT&T is scaring customers into buying new phones with a misleading email

AT&T is scaring customers into buying new phones with a misleading email

Amid an economy-crushing pandemic, AT&T decided that now was a good time to send a scaremongering email to many of its customers, claiming that their phone "is not compatible with the new network and you need to replace it to continue receiving service." The email conveniently omits that this message is regarding a change that won't take place until February 2022, providing only a link that later calls out this change linked to the decommissioning of AT&T's legacy 3G network.

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11

Verizon caught lying about its 5G coverage in ads

Verizon caught lying about its 5G coverage in ads

Verizon has agreed to pull advertisements that falsely imply its tiny 5G network is available nationwide. Two TV ads have been criticized by the National Advertising Division (NAD) of the BBB National Programs, the non-profit focused on industry-self regulation. The commercials in question were challenged by AT&T, which hasn't always been honest about 5G itself, advertising its "5Ge" network that's nothing but plain ol' 4G.

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25

Verizon's new prepaid plans get cheaper the longer you subscribe

Verizon's new prepaid plans get cheaper the longer you subscribe

It's been at least a few months since Verizon changed its rate plans, and you know what that means. Yes, we are long past due for new Verizon plans. The carrier's latest prepaid plans offer several data tiers as usual, but now you get $5 discounts after three and nine months as a customer.

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41

US carriers forgiving late payments, continue to bolster benefits during coronavirus fallout

US carriers forgiving late payments, continue to bolster benefits during coronavirus fallout

Cellular carriers have earned many negative impressions over the years for poor billing practices, unfair contracts, and some dubious attempts to insert themselves where they might not belong; but there's no denying that they have a good track record for giving a little back in times of crisis. In light of the COVID-19 pandemic, carriers in the U.S. have committed to not terminate customers' lines and provide more data and cheaper plans to those who need them.

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