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Articles Tagged:

call quality

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Many Pixel 3 and 3 XL owners are having problems with call quality and connection issues

Put lightly, Google's latest pair of flagship phones have had some issues since their launch, and based on reports we've seen, we have yet another problem to add to our growing list. Many Pixel 3 and Pixel 3 XL owners are reporting a wide variety of issues related to phone calls, behaviors which cover a range of things from more "basic" call sound quality problems like choppy or inconsistent audio and tinniness to long call connection times and intermittent microphone failure.

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[Update: T-Mobile too] Verizon rolls out update to fix Galaxy S9 and S9+ video and phone call, iris scanner bugs

Verizon Wireless began rolling out a software update yesterday (August 10th) to fix what seems like a set of fairly uncommon bugs related to video calls, phone calls, and the iris scanner. The bug-fixing update also brings the July security patch.

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Samsung rolling out update to fix Galaxy S9 and S9+ call stability issues

Reliably making phone calls on your smartphone is easy to take for granted, but there's nothing like disrupted and dropped calls to help you appreciate that simple function again. Some Samsung Galaxy S9 and S9+ owners are having their voices muted or distorted during calls, or having their calls dropped altogether. Now Samsung is starting to roll out a software update in some countries to fix these issues.

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Many Nexus 6P Owners Are Reporting Microphone Problems, May Be Related To Noise Cancellation; Google Is Investigating

Are the people you call with your shiny new Nexus 6P saying that they can't hear you? Then you might want to check out several threads on the Google Product Forum and XDA-Developers. A common problem among early adopters seems to be weak and spotty voice quality - that's the voice of the Nexus 6P owner, not the other call party. At the time of writing, several dozen owners across the two sites are reporting very similar problems, both in standard call mode and when using the speakerphone. Google representatives have responded on the official forum, and say that they're looking into it.

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[Bug Watch] Some Nexus 5s Can Suffer From Terrible Audio Quality During Calls And Recordings

We've all heard the story before. A brand new, very popular device rolls out to the public and everybody hurries to get their hands on it. Shortly thereafter, people start to notice some of the more serious issues that degrade the experience or even make the gadget unusable. When that device is a phone and one of those issues is audio quality during calls and recordings, people can become justifiably angry. It seems this is exactly what's happening with quite a few Nexus 5 owners, as audio going into the built-in microphone is plagued by hissing, popping, loud static, and very low volume.

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Sprint Galaxy Note 3 Gets Software Update Version MJ4 That Should Fix Awful Call Quality Issues And A Broken Keyboard Handwriting Mode

Sprint customers typically complain about the lackluster data coverage, but they at least have generally been able to make phone calls. Yet many customers who went out and bought the Galaxy Note 3 from the carrier found that even that ability was lacking. They suffered from garbled voices, popping sounds, and all about terrible audio quality leaving them wondering why they bought a phone over a tablet in the first place. Well, the company should soon push out an OTA that puts this issue to bed. A Sprint admin has marked this specific issue as solved and posted a changelog.

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Sprint Galaxy Note 3 Owners Complain of Garbling, Morphing, Popping, And Just All Around Terrible Audio Quality In Calls

While the Galaxy Note 3 is getting mostly positive reviews, some Sprint customers are giving it a million thumbs down for its usefulness as an actual phone. The Sprint forums (among other places) have been overflowing with complaints of poor audio quality on calls. Now Sprint has at least acknowledged there is something to investigate.

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