This story was originally published and last updated .
Some folks using the new ASUS ROG Phone 3 are having issues playing back HD content in certain apps like Netflix. The cause, as some of our more savvy readers might expect, is an issue with Android's Widevine DRM system, with some phone owners reporting that their L1 Widevine state has been lost, relegating them to standard definition playback. However, ASUS tells us it's aware of the issue and there's a fix, but you have to send your phone in to get it.
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