T-Mobile is planning to release an over-the-air update to T-Mobile-branded Galaxy Note7 devices tomorrow that will limit their maximum battery capacity to 60%. The OTA will be released beginning at 12:01AM (time zone unclear) tomorrow, November 5th. It is unclear if T-Mobile or Samsung are utilizing any features to "force" the OTA to install without explicit user authorization, but the rollout at midnight when most owners would be asleep and their phones charging would be about the best time to try something like that. An internal memo, below, details just how the update will work. Read More
Samsung posted its earnings for Q3 2016, and it is not as pleasant as it was three months ago. For the period ending September 30, 2016, total revenue was 47.82 trillion KRW ($42.01 billion USD), a decrease of 3.87 trillion KRW ($4.57 billion USD) from this point last year. Without going too much further into the financial details (I get excited about financial results, okay?), we can all guess the reason for the decline. The IT & Mobile Communication Division is what dragged Samsung down, but its other divisions showed some good results. The Consumer Electronics Division's favorable sales in SUHD TVs and home appliances are especially of note in the report. Read More
As part of Samsung's continued efforts to make amends with disappointed customers, the company is offering a big incentive to South Korean Note7 owners to stick with the brand. Those who exchange a defective Note7 for a Galaxy S7 will be able to trade the S7 in and get a Note8 or S8 when those phones come out; the total price paid by the customers will be half of the price of the S7 model they choose, with no charge for upgrading. Read More
Though Samsung's Note7 is now officially off shelves, the headaches are not yet over. Beyond the continued, embarrassing efforts to keep the phones off of planes and the expected loss of over $3 billion, Samsung will now be dealing with legal troubles related to the Note7 as well. Consumers in the United States and South Korea have just announced their intent to file class action lawsuits. Read More
If you didn't get the message the first, second, or third time, you should really exchange your Note7. In the last bullet to Samsung's reputation, the US Department of Transportation banned carrying a Note7 onto flights. While there is no questioning that the Note7 is dangerous, having to leave your phone behind isn't ideal. Thankfully, Samsung is in the process of setting up Note7 exchange stations at airports worldwide. Read More
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brave foolish few who have been determined to keep their Galaxy Note7s after the device was recalled a second time might want to think again. Bloomberg is reporting that the Note7 is heading for a full ban on all US flights. That means it's no longer simply a matter of not using the Note7 on a flight, it's illegal to have one at all.
While carriers in the United States and other countries have been dealing with returns and refunds of the now-discontinued Galaxy Note7, customers in India haven't had much to deal with, largely because their Note7 pre-orders hadn't even shipped. Now, to thank those who waited all this time for their pre-ordered Note7s, Samsung India has churned up a pretty sweet offer to customers who choose to grab a Galaxy S7 or S7 edge instead.
Originally, Samsung intended for the Note7 to go on sale on September 2nd in India, but supply shortages caused that date to be moved back significantly - so significantly, in fact, that those who waited for the Note7 still didn't have their phones before the phone's complete cancellation. Read More
The Galaxy Note7 has been an absolute disaster for Samsung; although it was an excellent smartphone, its tendency to catch fire pretty much negates all of the praise that was heaped onto it. Case in point: Samsung's now estimating that the Note7's recalls and subsequent cancellation will cost them about $3.1 billion over the next two fiscal quarters. Read More
Following two days of non-stop news on carriers halting sales, reports of Samsung temporarily stopping production, and official partners disabling apps on the device, the only piece of news that could conceivably be next has arrived: Samsung will permanently discontinue production and sales of the Note7 worldwide, with filings made to regulators in South Korea.
The Note7 fallout has deeply damaged Samsung's brand, so it is no surprise to see the company make this decision. This is in light of multiple 'safe' replacement handsets also catching fire, just like the originals, 2.5 million of which were recalled. Samsung is known for its expertise in manufacturing - it originally said the fires were due to a faulty battery component from a manufacturer - so this botched device will have repercussions for some time. Read More
I've not been near a Note7 when it explodes, but having watched videos and seen pictures of said event, I'm assured fire, heat, and general explosiveness are involved. Probably best, then, not to use it with Samsung's Gear VR headset. With that said, Oculus has duly disabled the Gear VR app on the Note7, in the interests of safety.
reddit user /u/Bahaman23 posted on the official Galaxy Note7 subreddit (sidenote: that must be hot right now), saying that the Gear VR app on his device no longer worked. Upon opening the app, a message is displayed:
Customer safety is Oculus' top priority.