Quick answer: Replacing the screen on your Samsung Galaxy Z Fold 4 or Z Flip 4 costs $29, provided you are enrolled in the Samsung Care Plus extended warranty program. For out-of-warranty repairs, the cost escalates to $349 for the Z Flip 4 and $499 for the Z Fold 4, slightly more than the total cost of the Samsung Care+ plan and its $29 deductible.
While it's true that the Samsung Galaxy Z Fold 4 and Z Flip 4 do have some durability improvements over the models that came before it, you still need to be careful not to damage it. With any phone, we strongly suggest getting a good-quality case, and there are tons of amazing cases for the Galaxy Z Fold 4 and Z Flip 4 out there. However, we know accidents can always happen.
If your folding screen breaks, Samsung will cover the repair or replacement costs if it's due to any design or manufacturing issues, under the standard one-year warranty (two years in some regions). However, any accidental damage caused by drops, scratches, or spills won't be covered under the standard manufacturer warranty.
This is where Samsung’s extended warranty program, Samsung Care Plus, comes in. For people enrolled in the program, all kinds of repairs, including screen repairs and replacements for the Flip 4 and the Fold 4, cost just $29, making it incredibly affordable.
What is Samsung Care Plus?
Samsung Care Plus is a warranty you pay for that supplements the standard limited warranty your device comes with. It covers Accidental Damage from Handling (ADH), so you'll have cover if you drop your phone or if it gets knocked out of your hand. Care+ can extend your standard warranty as well, so instead of being left to deal with manufacturing issues on your own after the first year, everything will still be covered as long as you pay for the service.
Given that display damage is a big worry for many people spending over $1,000 on a smartphone, having the peace of mind that it'll be reasonably affordable to cover that damage will be a big step toward making these devices more mainstream.
How much does screen repair cost with Samsung Care Plus?
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Samsung Care Plus users can get a screen replacement for the Samsung Galaxy Z Fold 4 or the Flip 4 for just $29. However, it's important to note that the service is not free. So, while the $29 screen repair sounds like a good deal, you'll need to factor in the cost of the Care+ plan to get the full picture.
Samsung Care Plus plans for the Galaxy Flip 4 and Fold 4 series start at $11 per month for 36 months or $239 upfront for 24 months. Here's how the math works out:
- Monthly plan: If you pay $11 per month for 36 months, you'll pay a total of $396. If you need a screen replacement during that time, you'll pay $29, for a total cost of $425.
- Upfront plan: If you pay $239 upfront for 24 months, you'll save 9% compared to the monthly plan. However, you'll also get 12 fewer months of coverage. If you need a screen replacement during that time, you'll pay $29, for a total cost of $268.
Ultimately, the best plan for you will depend on how likely you are to need a screen replacement. If you're not sure, the monthly plan is probably the safest bet. But if you're confident that you won't need a screen replacement, the upfront plan can save you some money.
What if I don't have Samsung Care Plus?
If you don't have Samsung Care Plus but end up with a broken display on the Galaxy Z Flip 4 or Z Fold 4, Samsung offers you two options depending on the extent of damage and overall condition of the device:
- Screen Module Replacement: In Screen Module Replacement, Samsung will replace the screen, bezel (the metal frame), and battery. This is available as a walk-in/same-day service as well as a mail-in repair service.
- Screen Repair: In contrast, the Screen Repair program only replaces what is broken. Since it involves the replacement of fewer parts, the repair option also costs less. However, there is no walk-in option for screen repairs, and Samsung only accepts mail-in repair requests.
Here are the costs involved for both these methods:
Screen Module Replacement
- Screen Module Replacement for Samsung Galaxy Z Fold 4 (Inner Display) - $499
- Screen Module Replacement for Samsung Galaxy Z Fold 4 (Cover Display) - $149
- Screen Module Replacement for Samsung Galaxy Z Flip 4 (Inner Display) - $349
- Screen Module Replacement for Samsung Galaxy Z Flip 4 (Outer Display) - $99
Screen Repair: (Mail-in only)
- Screen Repair pricing for Samsung Galaxy Z Flip 4 (Inner Display) - $292
If you’re wondering why screen repair prices for the Galaxy Z Fold 4 and the Flip 4’s outer display are not mentioned, it is because Samsung currently doesn’t offer mail-in screen repair services for these phones/display types in the United States.
How to send in your Z Flip 4 or Fold 4 for repairs
Irrespective of whether you have Samsung Care Plus coverage or not, you'll need to contact Samsung Support to initiate a service request and begin the process of sending in your Galaxy Z Flip 4 or Galaxy Z Fold 4 for repair.
If you are an active Samsung Care Plus user and encounter a damaged or nonfunctional device, you will need to call (833) 690-0918 (lines open 24/7) to file a claim within 30 days of the incident. You can also file a claim by visiting this link.
For out-of-warranty screen replacement and repairs, you have two options:
- Walk-in (with prior appointment)
- Mail-in
With walk-in screen replacements, customers can call their nearest Samsung authorized service centers for an appointment, head to the location directly, and avail same-day screen replacement services.
Those wanting to use Samsung's mail-in repair service can do so by submitting a mail in request from Samsung’s support website. Once a request is generated, you can print a label, pack the device and schedule a pickup via UPS. Mail-in repairs usually have a turn-around time of 5 to 7 business days.
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Samsung Galaxy Z Flip 4
The Galaxy Z Flip 4 isn't your conventional small phone. With a 6.7-inch 1080p display, it's classed as a small phone and can fold in half and fit in any pocket. The battery life might not match phones like the Samsung Galaxy S23+ or S23 Ultra, but the convenience more than makes up for it.
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Samsung Galaxy Z Fold 4
The Samsung Galaxy Z Fold 4 is one of the best smartphones ever made. Offering a phone when you need it and a tablet when you want it, this is one of the most flexible and productive devices we've ever used.
