Smart speakers can be incredibly convenient, but even six years after Google released the first Google Home speaker, these devices have the tendency to feel spoken to when you’re not speaking to them. You probably know this issue all too well if you own any smart speaker, even when you don’t say anything remotely similar to “Hey Google” or “Alexa.” Apparently, this issue has annoyed workers with business Google Meet devices in meeting rooms so much that Google saw itself forced to turn off hotword detection for most of the time by default.

In contrast to smart speakers meant for your home, these business machines are focused on making video conferences and that new post-pandemic “hybrid work” model as convenient as possible. They’re supposed to serve as companion devices in meeting rooms, helping workers connect with remote colleagues as seamlessly as possible. However, just like your personal smart speaker, these devices seem to have the tendency to interpret random words as “Hey Google” or “Okay Google.” To avoid these accidental triggers during calls, Google writes that the Assistant “will only be active when a device is not in a meeting and within 10 minutes of an upcoming meeting.” This effectively makes these devices lose Google Assistant support most of the time.

Google further explains the reasoning behind this move, writing, “We know ‘Hey Google’ voice control provides an easy and convenient way to join an upcoming meeting, or to help improve accessibility for users. However, we’ve heard from our customers that due to the increase in teams transitioning to hybrid meetings, the ‘Hey Google’ control can unintentionally be triggered during meetings. We hope this improvement helps reduce any accidental disruptions during your calls.”

Source: Google

Google’s hotword detection can be a big problem during video meetings, especially if you’re in the tech business and talk about the company constantly. Anecdotally, we have someone’s Google Nest trigger at least once during calls in a given week here at Android Police, and that's without ever meeting physically. Since Google hardware doesn’t actually send back audio to Google servers constantly while listening for the hotword, there is only so much on-board computational power these devices can use, leading to many false positives. Getting rid of hotword detection on Meet devices may seem like the nuclear option, but it's probably the most sensible thing to do for the sanity of office workers.

Admins will be able to enable or disable voice control at a device level, and the end user toggle on the devices themselves has been removed to make sure that the hardware is always in the expected state for future use.