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Bug Watch

37

The curious case of Google Pay's disappearing American Express cards has been fixed

The curious case of Google Pay's disappearing American Express cards has been fixed

On Thursday, many American Express customers that had their cards loaded into Google Pay received a notice that their cards had been removed from the app. The cause was apparently a certificate issue, and over the next day or so, some customers had intermittent problems attempting to re-add their cards to Google Pay. We're told the issue has since been resolved, and though your disabled cards probably won't automatically reappear, you should be able to add them back now without any issue.

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29

You should probably disable your adblocker if you use Google Docs until this issue is fixed

You should probably disable your adblocker if you use Google Docs until this issue is fixed

If you've been having issues with weird text formatting or just generally been unable to edit Google Docs or Slides for the last day or two, turns out that's A Thing. While we initially didn't know the precise cause or why it's only happening right now, Google Drive Product Manager Remy Burger is pointing at recent changes some adblockers have implemented — so disabling content blockers on Drive, Docs, Slides, and Co. might fix the problem for you.

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24

Google is working on a fix for poor Netflix quality on Pixel phones caused by Widevine bug

Google is working on a fix for poor Netflix quality on Pixel phones caused by Widevine bug

Some Pixel owners have noticed over the last couple of monthly updates that their phones have lost Widevine L1 status, falling to L3 and rendering them incapable of playing back some DRM-protected content at high quality. More simply, that means they can't play HD content in apps and services like Netflix. By far the majority of devices are not affected and the cause isn't immediately clear. Google tells us it's aware of these reports and working on a fix, and devices from other manufactures may also be affected.

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35

OnePlus 9 Pros are already overheating

OnePlus 9 Pros are already overheating

As more and more OnePlus 9 Pros end up in customers' hands, we're hearing reports that the phones may be prone to overheating — especially while taking photos or recording video. To the surprise of none of our readers, AP's own Artem Russakovskii (of #ArtemsLuck fame) has been running into the problem. Thankfully, OnePlus tells us this is a known issue that will be addressed in updates over the next few weeks.

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26

Google can't seem to fix (or doesn't care about) broken app update notifications

Google can't seem to fix (or doesn't care about) broken app update notifications

When Google removed the ability for the Play Store to notify users of app updates, people were understandably miffed. This even led to a third-party solution being developed, before Google eventually saw sense and brought it back as an optional setting (albeit off by default). This functionality appears to be broken now on various Android phones.

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34

Pixel 3a bug introduced in December 2020 update messes with the corners of the screen

Pixel 3a bug introduced in December 2020 update messes with the corners of the screen

Before smartphone makers switched to edge-to-edge, nearly bezel-less designs, we had a small transition. Some smartphones rounded-off the corners of their rectangular screens to emulate the high-end look. In many cases, these phones actually just had square displays, and the effect was done in software, or via masking in the front glass. That includes the Pixel 3a. And unfortunately for folks that own one, that software masking broke at the end of last year.

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10

Wink slowly starts coming back online following week-long outage

Wink slowly starts coming back online following week-long outage

Wink has been battling a severe outage for about a week and a half now, but it finally looks like its servers are slowly coming back online. The company has updated its status page, saying, "A fix has been implemented and we are monitoring the results. Most Hubs are back online." However, many customers are ready to cancel their mandatory subscriptions due to the events, and there's not much the cash-strapped company can do about it.

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28

Google says the 'device not set up yet' error for Assistant device controls has been fixed

Google says the 'device not set up yet' error for Assistant device controls has been fixed

If your Google Home was telling you, "sorry, that device isn't set up yet," when trying to control smart home devices like your thermostat or lights today, you aren't alone. Not everyone is affected, but what appeared to be an Assistant-related outage affected Assistant-based smart home device controls for many. According to a Google spokesperson, the issue was due to a "limited experiment" and has now been fixed. Things should be back to normal soon.

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17

Wink has been down for a week and counting

Wink has been down for a week and counting

The Wink smart home platform may be finally circling the drain. For the last week, customers have been reporting connectivity problems, and the Wink status dashboard has made a note of those issues since January 25th. The last update from the company was on Thursday, at which point it claimed "We have identified the issue and are implementing a fix." And yet four days later, Wink is still down.

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15

ASUS finally has a software fix for phones losing HD Netflix support

ASUS finally has a software fix for phones losing HD Netflix support

Some folks using the new ASUS ROG Phone 3 are having issues playing back HD content in certain apps like Netflix. The cause, as some of our more savvy readers might expect, is an issue with Android's Widevine DRM system, with some phone owners reporting that their L1 Widevine state has been lost, relegating them to standard definition playback. ASUS has now fixed the problem with a software update after initially asking customers to send in their phones to get back HD playback.

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