The U.S. is suffering through a chain of natural disasters, the latest of which are Hurricanes Laura and Michael which have torn apart the Gulf Coast and continue to damage parts of the South and the Midwest. If you live in Texas or Louisiana, here's what you need to know about bill relief from AT&T, T-Mobile, and Verizon plus free evacuation transit from Lyft.
T-Mobile is updating its own-brand REVVL line of mid-range phones with three new entries, including a 5G phone that costs $400 at full retail. All of them are available from September 4 at T-Mobile on discount and, for the first time, at Metro by T-Mobile.
As of Sunday, more than 1.6 million acres across 13 states in the west have been burning in wildfires. The worst of them are located in California and Colorado and those areas are where AT&T, T-Mobile, and Verizon are providing specific responses to their customers.
T-Mobile is bundling a number of a scam protection measures — some of them have been active for years while a couple are new — and is distributing them to every customer under its own and the Sprint banners in an Un-carrier move called Scam Shield. The news belies a key integration for the company that's coming in a couple of weeks.
Three new budget phones are headed to the carriers of the New T-Mobile — two of them with styluses. You'll be able to get a couple of them from Metro by T-Mobile starting today and from Sprint and T-Mobile starting later this week.
In the past 24 hours, a number of reports have alleged that T-Mobile will be massively adjusting its physical retail presence, possibly closing a large number of stores and ending agreements with 3rd party dealers and franchises. Details are sparse, and T-Mobile hasn't answered any of our questions on the subject when asked, but reported estimates range as high as 1,500-2,000 affected stores — though the number remains unconfirmed. Most of those are alleged to be Metro by T-Mobile locations (the company's budget pre-paid carrier), though we have seen reports that some franchised and partner T-Mobile locations will also be affected.
Cellular carriers have earned many negative impressions over the years for poor billing practices, unfair contracts, and some dubious attempts to insert themselves where they might not belong; but there's no denying that they have a good track record for giving a little back in times of crisis. In light of the COVID-19 pandemic, carriers in the U.S. have committed to not terminate customers' lines and provide more data and cheaper plans to those who need them.
One of the many concessions T-Mobile promised if it were allowed to merge with Sprint was that it would offer super-cheap wireless plans starting at $15 per month. Since then, however, the novel coronavirus has forced many customers out of work. While ISPs are accepting deferred payments for monthly bills, that may not be enough for people whose budgets continue to shrink. So, T-Mobile and Metro by T-Mobile have decided to roll out those new rate plans starting this Wednesday, March 25.
T-Mobile has officially turned on its 600MHz-based 5G network, claiming 1 million square miles of coverage across urban and rural areas with service possible to more than 200 million people. With the launch, the carrier has summed up what customers can expect from the new spectrum.
Congress has told voice service providers to shut down robocallers and instate call blocking by default. The FCC has mandated just the same. Now, 12 voice service providers have agreed to a series of principles drawn by attorneys general from all 50 states and the District of Columbia that include offering that call blocking to consumers for free, implementing STIR/SHAKEN across their networks, and cooperating in investigations.