Android Police

Google Fi

46

[Update: Resolved] Google Fi subscribers can't make calls over cellular right now

If you are on Google Fi and you're unable to place a call right now, you aren't alone. Widespread reports indicate that Fi subscribers are unable to place or receive calls via their cellular connection, though SMS, data, and Wi-Fi calling services appear to be unaffected. We can independently confirm that calls placed over Fi are failing.

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129

Google Fi's customer service is a complete disaster - and the proof is piling up

Google Fi's customer service problems are numerous and well-documented. The carrier has been accused of billing customers for using Wi-Fi, blacklisting IMEIs, locking customers out of their Google accounts, and charging them the full price after promotions (causing plenty of overdraft fees in the process). At this point, Fi is more associated with bottom-barrel customer service than the aggressive, on-demand pricing it was once known for. Today we have another horror story involving a two-month-long runaround and $70 in upgrade fees for a phone the company admits was never delivered.

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47

The Pixel 3a is on so many carriers and there are so many deals

The Pixel 3a and Pixel 3a XL have just been announced at Google I/O 2019 and will be on the most carriers in the United States than any other generation of Pixel phone. Google Fi, Sprint, T-Mobile, U.S. Cellular, Verizon, and Visible are pegged to sell the phones as early as today for about $400 and $480, respectively. We've got all you need to know about any deals and quirks you should watch for.

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35

[Update: Refunds in 1-2 business days] Google Fi accidentally charging full price for financed Pixel 3s after half-off deal, but it's working on a fix

Google Fi has had a couple of issues when it comes to customer service over the years, but it just hit a new level. Many customers that purchased phones on financing plans are now being charged the full price of their devices, putting them out hundreds of dollars and incurring additional costs such as overdraft fees. Google says it's aware of the issue and working on a fix.

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5

Google Fi app dips its toes into a dark theme with new widget behavior

A black pall is being cast on many an app these days. But for many users, dark theming brings power savings on OLED displays and an eye-friendly nighttime aesthetic. So, for Google Fi subscribers who interface with its corresponding app, the latest update might give them a bit of a dark theme to look forward to — specifically found in the widget.

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53

Today only, Pixel 3 and 3 XL are half off with activation on Google Fi

It's Google Fi's birthday (🎉), and to celebrate, the carrier is blowing out Pixel 3 phones. The Pixel 3 and 3 XL are half off for new and existing customers, which means you can snag one for as low as $399 — but the deal is only valid today, April 22.

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21

New Google Fi subscribers once again get a free month of service when bringing their own number and device

Late last year, Google Fi ran a promotion offering new subscribers a free month of service if they ported in a number from another carrier and brought their own phone. The company is back at it, as the offer is available again for a limited time.

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13

The Moto G7 goes on sale today, and it's $250 ($50 off) on Google Fi

It's the big day for Moto's new budget G-series phone. The Moto G7 is on sale today via all the usual retail channels including Best Buy, B&H, and Moto itself (yesterday). If you want to use the G7 on Google Fi, there's some good news. Google will sell you the phone for $50 less than the retail price.

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65

Google Fi to offer 5G thanks to Sprint, provided you have a compatible handset

Joining in on the 5G buzzword of the year is going to be inevitable for most carriers around the world, and Google is no different. Today and in partnership with Sprint, the company announced that its Google Fi MVNO network will support 5G on compatible devices.

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9

The Pixel 3 and 3 XL are $150 off right now from Google Fi

The Pixel 3 is a great smartphone, especially now that most of the annoying bugs present at launch have been fixed. Both the small Pixel 3 and the Pixel 3 XL are now $150 off from Google Fi, reducing the starting price of the former to $649, and the latter to $749.

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