Amazon's Fire Tablets aren't a dime a dozen but they're pretty close. However, after 11 generations with little change between each of them, the corporate behemoth may be itching to grow its customer base. Case in point, the new Fire HD 10 stars in an optional bundle featuring a keyboard cover and a Microsoft 365 subscription. So, can you use a Fire tablet — the most commoditized of its type and greatly popular for casual use — for work? I've been testing the Productivity Bundle — which includes the tablet, a keyboard folio, and 12 months of Microsoft 365 (the subscription auto-renews) — for review. Not everyone needs the whole kit and kaboodle, but some buyers could find it lives up to its name.

The bundle is a great value if you want the Fire HD 10, the keyboard, and Microsoft 365 for separate uses. Otherwise, stick with flying solo on the tablet and diving into some movies or ebooks.

Specifications
  • Storage: 32GB, 64GB
  • CPU: Octa-core 2GHz
  • Memory: 3GB
  • Operating System: Android 9 and Fire OS 7
  • Battery: 6,500mAh
  • Ports: USB-C, 3.5mm headphone jack
  • Camera (Rear, Front): 5MP rear, 2MP front
  • Display type: 60Hz IPS LCD
  • Price: From $150
  • Size: 247 x 166 x 9.2mm / 465g
  • Connectivity: N/A
  • Colors: Black, Denim, Olive, Lavender
  • Display dimensions: 10.1"
  • Display resolution: 1920 x 1200
  • Charge options: Wired
  • IP rating: N/A
  • Weight: 465g
  • SIM support: N/A
  • SoC: Mediatek MT8183 Helio P60T
  • Cellular connectivity: N/A
  • Wi-Fi connectivity: Wi-Fi 5
  • Bluetooth: Bluetooth 5.0
  • Stylus: No
  • RAM: 3GB
  • Front Camera: 5MP
  • Rear Camera: 2MP
  • Dimensions: 247 x 166 x 9.2 mm
  • Charging speed: 9W
Pros
  • The inclusion of the platform-agnostic Microsoft 365 in the bundle is terrific.
  • The keyboard folio is designed for the tablet and types as well as you would expect it to. Also, it's device-agnostic with Bluetooth connectivity.
  • The bundle is a terrific value with the year of Microsoft 365 and the case coming in close to $150 RRP.
Cons
  • It's amusing that Amazon thinks Fire OS is suited for productivity.
  • Like it or not, Google is everywhere and Amazon limiting access to it is very unhelpful.
  • With just 3GB of RAM, this thing chugs quite easily.
Buy This Product

Design, hardware, what's in the box

The most important part of a tablet is its display, and I found the Fire’s to be adequately bright and colorful for its caliber. Soft-touch plastic rules the back. Don't get too attached to your color of choice because it will be obscured by the folio's gray, rough, crosshatched pattern which collects sediment easily.

Amazon Fire HD 10

Amazon commissioned this case from manufacturer Fintie specifically for the device, so it fits the tablet like a glove. The hinge is able to fold to approximately 120° from its closed position for those looking to use the tablet like a laptop. For the more adventurous among us, the keyboard can also detach from the folio, making it more of a chunky bumper case for the Fire HD 10.

The Fire HD 10 near its keyboard accessory, undocked.

Cut-outs in the case allow access to the volume and power buttons as well as the USB-C port and 3.5mm audio jack; those are all on the right side of the tablet. The top-facing speaker grilles are decently loud enough to break through some cafe noise and have some oomph in the bass. The rear-facing camera is also exposed. The only opening completely covered up by the case is the microSD card slot on the bottom edge.

As a person with bear claws in place of human hands, I surprisingly took to this keyboard for a minuscule 10" tablet. It wasn't stellar by any means and I was also at a loss for a trackpad — I kept thumbing for one where it wasn't — but there's not much I can demerit. There's no official indication on how long the keyboard lasts on a charge, but for me, it has survived more than a month with on-and-off use before I decided to just plug it in.

Oh, did I mention the pitiful 9W adapter you get in the box? You can supply your own to get up to the tablet's top supported speed of 15W, so there's some saving grace.

Software and performance

Fire tablets seem to remain Fire tablets year in, year out. They provide an in-your-face platform for every Amazon service you can imagine from shopping to Alexa, ebooks and audiobooks to cloud storage, and all the way down to the apps. If you don't pay a surcharge to get rid of the lock screen ads, well, let's just count that as a bonus.

Fire OS is still a locked-down, anti-Google fork of Android. What Amazon can't provide from within its picket fences you can mostly harvest through the Silk web browser. In fact, the YouTube app on offer in the app store is nothing more than a no-frills Silk wrapper. You can also sideload a bunch of APKs from, say, APK Mirror. However, without Google Play services, many apps will fail to work correctly.

Take Google Maps, for example. The Fire HD 10 is able to send off location via GPS Wi-Fi, so Google definitely knows where you are, but it won't give you any suggestions for local restaurants or shops. You might have an even more difficult affair with alternatives such OsmAnd, seen below. As a person who relies on transit directions, I was left in the dark here.

Even worse for me, I couldn't upload files from the Fire HD 10 to my account on the Google Drive website. This makes the free year of Microsoft 365 particularly crucial to selling the bundle. The Office suite of products are predictably reformed and reliable productivity clients and a whole terabyte of OneDrive storage is an exceptionally impressive sweetener.

However, whatever horsepower Amazon has opted to stick onto this poor tablet (the Device Info HW app claims the processor to be MediaTek's MT8183 which appeared on last year's Fire tablets), it is not enough for moderately intensive tasks like uploading a picture to Instagram or displaying text as it is put into Microsoft Forms — seriously, I had to wait more than 5 seconds for the words "Massachusetts Bay Transportation Authority" to appear after my last keystroke. It's the kind of sluggishness that makes data entry and stacking presentations even less of a joy than sitting in a drab office cubicle with a PC.

All of those factors have meant I haven't had too much of a reason to use the Fire HD 10 for more than an hour or two at a time and that turned into generous battery life: I get 4 to 5 days of mixed use and tons of standby between charges. Device Info HW indicates that the tablet's cell is roughly 3,500mAh in capacity.

Camera samples

Cameras on a tablet are generally an afterthought and the Fire HD 10 is no exception to this rule. They’ll be good enough for the occasional Zoom meeting or WhatsApp call, maybe even the surprise cat intrusion.

Should you buy it?

Maybe. I sound like a hypocrite with the rating I just slapped down, but if you want or need what each part of the bundle provides, why the heck not? Buy the darn Fire tablet for playing videos or reading ebooks. Maybe you'll use the wireless keyboard with it. Maybe you'll pull it from the folio and use it with something else. That's the magic of Bluetooth after all. The same thing goes with the Microsoft 365 subscription: who said you had to use it exclusively with the Fire HD 10? We're not the Fire OS Police (ha). You might as well use Office on something more responsive.

If you aren’t familiar with Fire tablets, they can provide the same basic functionality as your smartphone on a larger screen. And with Amazon’s brand at the forefront, there are certain things I’d do here that I wouldn’t on most other tablets like read an ebook or watch Prime Video. There are also ways to port the Google Play Store onto the device (we have a guide for one way here or, if you're ADB-inclined, the Fire Toolbox bridge from XDA forums user Datastream33 is also pretty handy), but the benefits of that may come with a performance burden and you take them on at your own risk. For the more seasoned among us, well, there just is no twist to it. It’s an Android 9 Pie tablet leashed to a corporate techno-lord that isn’t Google. On its own, it's handy to have around, but isn't missed if it's not.

When it comes to the bundle, I’m plainly unconvinced. The parts don't make the whole that Amazon intended to sell you on: that a Fire tablet is meant for work. But if all this is about driving sales where they don't exist today, the unintended, maybe even perverse incentives each item presents may attract some people. And some's better than none.

Buy it if...

  • You want a cheap middle-ground device between your PC and smartphone.
  • It's on sale, making it dirt-cheap.
  • You're invested in and casually consuming Amazon Prime, Audible, and the like.

Don't buy it if...

  • You need meaningful performance for productivity or gaming.
  • You rely on Google services.

UPDATE: 2021/10/15 13:52 EST BY JULES WANG

Two months later...

You can think of this as a bonus part of the review because I’m going to tell you about something I’ve been doing on the Fire that I haven’t said anything about above: writing for Android Police on this tablet.

amazon-fire-hd-10-productivity-bundle-update-1

It was easy enough for me to round up Google Play services and get all the tools I needed to make my workspace whole — don’t tell Amazon of my transgressions — and, with Chrome’s double-tab capability, it was even easier for me to refer to archive pieces and other research on the right while typing my story up on the left.

I’ve grown to hate the placement of the Ctrl key since my pinky rests on the Function key that really shouldn’t be on the prized corner spot.

amazon-fire-hd-10-productivity-bundle-update-2

What hasn’t been so easy is interacting with images, especially high-res assets we receive for embargoed content. The need to download and upload multiple images really weighed down on the Fire HD 10, so much so that the tablet literally told me it did not have enough memory to complete an operation. My colleague Ryne Hager noted in his Moto E (2020) review that modern Android really needs at least 4GB of RAM to purr and I think this slams a nail into this slab's coffin.

With that and the occasional slowdowns, I’m pretty amazed that Amazon would advertise a Fire tablet for productivity and equip it with a keyboard and Microsoft 365 for a bundle. You’re better off sitting down to watch some Prime Video mini-series instead — it's perfectly capable for that.