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T-Mobile has stopped selling the Galaxy S20, S20+, and S20 Ultra in its online storefront. All three devices were unceremoniously removed from T-Mobile's online store sometime over the past several days. Calls to local stores confirm that they're still able to sell what's available in current inventory, but aren't ordering new stock for any of these models. T-Mobile has confirmed to us that the smaller Galaxy S20 will eventually make a return to the carrier's online store soon, though the S20+ and S20 Ultra will be in-store exclusives as stock remains for now.
The previous product pages for the Galaxy S20 series on T-Mobile's website now all redirect to the main Samsung phone product page, where you can buy other Samsung handsets, including the newly released Galaxy S20 FE and almost 2-year-old Galaxy S10. There is currently no way to order or view a Galaxy S20, S20+, or S20 Ultra on T-Mobile's website.
Samsung still sells the Galaxy S20+ and S20 Ultra for T-Mobile, but the Galaxy S20 is out of stock in the manufacturer's store for the T-Mobile SKU. And although the Galaxy S20+ and S20 Ultra are still there, we are seeing availability limited to particular storage capacities and color options.
With the Galaxy S21 just over the horizon, it's likely Samsung is slowing down production on the Galaxy S20 series to transition to the Galaxy S20 FE and Galaxy S21 series, though T-Mobile tells us the change is due to high demand following recent promotions. Either way, we're told that the S20 will make a reappearance at its online storefront soon, though the other phones will be limited to existing in-store availability for now.
A T-Mobile representative provided us with the following statement:
"There’s been high demand for T-Mobile’s Holideals on the Samsung Galaxy S20, S20+ and S20 Ultra. The devices are no longer online due to low inventory but may still be available in some stores. We anticipate web availability for the Galaxy S20 soon."
In a follow-up inquiry, we are told that means the smaller Galaxy S20 will return to the company's online storefront, while sales for the S20+ and S20 Ultra will remain limited to retail storefronts for now. Our coverage has been updated with these details.
AT&T as well
CNET reports the same disappearance from AT&T's digital storefront. In a statement provided to CNET, AT&T did not offer the same confirmation T-Mobile did regarding the return of any models:
"While the Samsung Galaxy S20 is no longer in stock we continue to offer great deals on other Samsung wireless products."