Law firm Chimicles Schwartz Kriner & Donaldson-Smith LLP (CSK&D) just made it public that it's beginning to investigate for a potential class action lawsuit against Google. With a consistent outcry from Pixel 3 users concerning battery drain issues, poor photo and video quality, and app crashes all around, CSK&D is now looking into whether these defects are hardware-related — which would warrant a lawsuit.
This wouldn't be the first time Google has been taken to court over one of its phones. The company has a track record of devices going defective or broken, dating back to the Nexus 6P. The original Google Pixel suffered from microphone failures even after defects were RMA'd, costing the company $7,250,000. In those cases, CSK&D and Google were able to come to resolutions with owners of faulty devices being compensated up to $500.
In addition to a mountain of complaints of sudden battery drain, CSK&D is looking into reports that the Pixel 3's "camera app shakes and vibrates, resulting in poor quality videos and photos" or crashes altogether. The firm is trying to pin down whether the problems are caused by hardware defects.
While Google hasn't responded to the investigation, there are many Pixel 3 users venting on public forums about the issues mentioned. If you own a Google Pixel 3 or 3 XL (not 3a) and are experiencing hardware issues, you can file a form on the firm's website to contact the attorneys handling the investigation.