In the last few hours there have been widespread reports of outages related to several Google services including Gmail, Drive, Nest, Analytics, and Calendar. In fact, almost all of Google's services suite is potentially affected according to the current statuses listed on the G Suite Status Dashboard. The issue appears to be regional, however, with anecdotal reports indicating not everyone is affected.
Down Detector's live maps indicate the issue seems to be mostly concentrated to the east coast of the US, with some reports it may also be affecting eastern Europe, though there are further (and fewer) reports that other areas could also be affected.
Reported Gmail outages map on Down Detector at 5:04 PM ET.
Google's Cloud Status Dashboard is also reporting an ongoing issue, which could indicate a larger problem with Google's Cloud, and which would subsequently affect third-party services which use it. The issue could also be tied to a Level 3 outage, which appears to overlap with the timing. Level 3 is a massive, business-facing, wholesale ISP used by many cloud hosting services.
According to Down Detector's live charts, this outage appears to be affecting piles of third-party services from Shopify to Vimeo and Snapchat. Odds are that if you're having trouble connecting to a site or service right now, it's related to this massive, ongoing outage.
If and when we learn more, we'll be sure to let you know.
Anecdotal reports indicate the issue is starting to resolve for many, and a pair of statements issued to Google's Cloud Status Dashboard state that the company has found the cause of the problem and expects to see it fixed soon — though it has already missed its window for a promised 4PM PT update.
The problem with [Google's services] should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.
Graphs of reports for affected services at Down Detector have also leveled off.
Update: YouTube is back and working again for the large majority of people! If you're still seeing an issue, it should be fixed soon. https://t.co/SEJPWyaeVO
— TeamYouTube (@TeamYouTube) June 2, 2019
And now back to your regularly scheduled internet.
Curious what went wrong with Google's massive cloud infrastructure? Just finished binging Chernobyl and find yourself currently obsessed with play-by-play breakdowns on the moments leading up to and following disastrous events? Google's got just what you're craving, and has posted an exhaustively detailed analysis of this outage.
- Down Detector