The Pixelbook is a good-looking laptop, but it's also an expensive one - not just for a Chromebook, but for a laptop in general. With prices maxing out at $1649, it'd really suck to have to try and find a repair outlet for this niche device. But just as it did for the Pixel and Pixel 2, Google has teamed up with repair chain uBreakiFix to offer exclusive after-sales support in the US and Canada.
All 340 uBreakiFix stores across North America can now replace customers' busted Pixelbooks with brand new units, allowing downtime to be restricted to just one day. Specifics on pricing weren't discussed, with the press release only stating that it'll be "well below the cost of purchasing a new laptop directly," and that "replacement pricing structure is tiered, based on the extent of the damage and technical specifications of the device."
For what it's worth, uBreakiFix will repair a Pixel 2 screen for $149.99 USD and a Pixel 2 XL screen for $219.99. You can find the nearest uBreakiFix location via the company's website (it might come in handy if you ruin your Pixelbook).
uBreakiFix Partners with Google to Offer Exclusive After Sales Support for Pixelbook Customers Across U.S. and Canada
uBreakiFix Offers Google Pixelbook Replacements for Out of Warranty Damages
ORLANDO, Fla., Nov. 27, 2017 (GLOBE NEWSWIRE) -- uBreakiFix, an industry leader in electronics repair, today announced a new partnership with Google focused on providing replacement devices for Google Pixelbook customers. Customers seeking a solution for out-of-warranty repairs will be able to replace their laptops at any uBreakiFix location across North America. This will allow customers to be up and running with a new laptop next day, at a fraction of the cost of buying a new laptop directly.
Google’s Pixelbook launched on October 31 and combines coveted features of modern laptops, smartphones and tablets, and is the first laptop with Google Assistant built in. The Pixelbook is built upon the desire to integrate the customer’s favorite mobile apps, which can be downloaded through Google Play. At only 10.3 millimeters thick and 1.1 kilograms, it features a 4-in-1 design, allowing customers the versatility and portability they expect from today’s devices.
Pricing for all replacements is well below the cost of purchasing a new laptop directly, which starts at $999. The replacement pricing structure is tiered, based on the extent of the damage and technical specifications of the device. Features such as a vibrant touch screen, thin keyboard and seamless syncing ability make it easy to see why TechRadar dubbed the Pixelbook, “the best Chromebook to date -- period.”
“We are thrilled to provide even more Google customers with the quality service and exceptional customer experience that have come to define our brand,” said uBreakiFix CEO and founder Justin Wetherill. “We are huge fans of the Pixelbook and are excited to get these devices back in the hands of our customers.”
Since 2016, uBreakiFix has served as the exclusive walk-in repair option for Google’s Pixel, Pixel XL, Pixel 2 and Pixel 2 XL smartphones. Stores are offering special pricing for Google customers, with Pixel 2 screen repairs for $149.99 USD, and Pixel 2 XL screen repairs for $219.99 USD. Customers can also search the uBreakiFix website for their nearest location and to mail their devices in for repair.
In addition to walk-in repairs, customers who purchase Google’s preferred device protection plan can also get their phone serviced through all uBreakiFix locations when filing a claim.
uBreakiFix specializes in same-day repair service of small electronics, including mending cracked screens, water damage, software issues, camera issues and most other technical problems in its stores.
uBreakiFix was founded in 2009 by savvy millennial duo Justin Wetherill, a 2017 Forbes 30 Under 30 honoree, and David Reiff, who married their skillsets with Eddie Trujillo to offer a brick-and-mortar alternative tech repair option that was quick, affordable and provided a quality customer experience. By filling a gap in the repair marketplace, the company has grown organically without debt, investors or consultants.
With more than 340 stores in operation across North America, uBreakiFix continues to grow and expects to have more than 360 locations by the end of 2017.
Founded in 2009, uBreakiFix specializes in the repair of small electronics, ranging from smartphones, game consoles, tablets, computers and everything in between. Cracked screens, water damage, software issues, camera issues, and most any other problem can be repaired by visiting uBreakiFix stores across the U.S. and in Canada. For more information, visit ubreakifix.com.
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