After its debut in December, Google's Device Assist app is getting its first update. The app offers tips and troubleshooting advice for Nexus, Android One, and Google Play Edition devices running Lollipop. You can also use Device Assist as a gateway to live support when it doesn't solve your problems. The v1.1 update adds a greater variety of help cards, small refinements to the interface and user experience, and is available in additional countries.

Device Assist is still clearly an app targeted to casual users and people that are new to Android or smartphones, so don't expect it to debug your device for you. The kind of help you get is more along the lines of pointing out that you aren't using a fast enough charger or reminding you to lower the brightness to save battery.

v1.1 adds a number of tips along with some videos and graphics to existing help cards. Maybe more significant is that it promises to do a better job of hiding recommendations that you have already looked at, especially when they don't seem relevant for the situation. Live support through Device Assist is now available in Canada, France, Germany, Italy, Japan, Spain, United Kingdom, and the United States.

Of course, whether you live in those countries or not, you can download the app yourself.


The APK is signed by Google and upgrades your existing app. The cryptographic signature guarantees that the file is safe to install and was not tampered with in any way. Rather than wait for Google to push this download to your devices, which can take days, download and install it just like any other APK.

File name:
Version: 88186046 (28) (Android 5.0+)
MD5: f3bc426240a665b6e83783bb768f2445

The app was not found in the store. :-(