Oh, EVGA. I know you're new to this whole tablet thing, but you should seriously watch your automated email system just a little bit better.
Today, owners of EVGA products – which includes the Tegra Note 7 tablet – are receiving an email that contains some fantastic tips and pointers...for those who have purchased EVGA video cards. Not such good advice for those who only own the TN7.
Dear EVGA Member,,
Thank you for your purchase from EVGA! We like to make sure that you are receiving and will continue to receive a great experience with your EVGA product.
Have you looked inside your system recently? Dust can be a tough foe against your hardware and EVGA is here to help. Take a few minutes to open up your system and make sure your system is running clean and cool at the same time. Here are some simple steps to keep your EVGA product running for a lifetime of use.
1. Every 30 days get some canned/compressed air and clean out your system. Dust can cause heat issues which can lead to hardware failure if not maintained and cause an unwanted RMA in the future. Remove your components one at a time to thoroughly clean them. Take the time to keep your system clean and keep it running.
2. Preventing dust is just as important as keeping it out of your system. Some cases have built in filters to prevent dust and build up from entering your case. Make sure to clean or replace any filters to maintain good clean airflow into your EVGA system. Don’t have any filters? Take a look online for some simple ways to add filters to your case and keep it clean.
3. Running water cooling? Have you flushed your system recently? Water cooling can become a nightmare if not maintained. Make sure to flush your system to prevent mold, algae and build up from creating complications. Make sure to clean your system fans at the same time, blocked air flow on your radiator can cause just as much trouble.
Following these simple steps to maintain your EVGA system will improve your gaming experience and keep you fraggin’ for a lifetime.
EVGA Customer Service
So yeah, TN7 owners: please don't open your tablet up to blow the dust out. Not only is that unnecessary, but it will also void your warranty. And ruin your tablet, most likely beyond repair.
Update: An EVGA product manager got in touch and told us the issue had been dealt with:
Just want to mention that we have corrected the problem, apologies for the issue.