Owners of almost all versions of the HTC One should have received the update to Android 4.3 by now. There's the Google Play Edition, the international version, the Developer Edition, and carrier variants for AT&T, T-Mobile, and Sprint. So what's missing from this picture? If you said "Verizon," then congratulations, you've finally become just as jaded and cynical as your friendly neighborhood tech journalist.
@htc One Vz customers: we need more time to spin new SW & re-test 4.3 update. Approx a month. Appreciate your patience as we work to deliver
— Jason Mackenzie (@JasonMacHTC) October 29, 2013
That's the personal Twitter account of Jason Mackenzie, president of HTC America. Why this particular nugget of news is going out on his account (rather than an HTC or Verizon support Twitter or, you know, a web page) I couldn't say. But Verizon customers in general should be pretty used to this kind of treatment by now - after all, Big Red was the last carrier to get the One itself. HTC One owners, find a friend who's still rocking the Galaxy Nexus and ask them what version of Android their stock phone is running. Then duck.
Mackenzie isn't elaborating on whether the problem is with the HTC software itself or Verizon's update process, but to give credit where it's due he's being courteous to those upset customers who reply to him, as he has been in the past. Adding insult to injury, Verizon is paradoxically the first American carrier to get the Android 4.3 update for the Samsung Galaxy S4.