We hear regularly from readers who were given confusing (and sometimes alarming) information by the support reps for one company or another. This is almost always a result of the front-line customer service people being misinformed or confused, but the latest Samsung support blunder is a particularly annoying example of this phenomenon. The official Samsung support Twitter account is adamant that the new US unlocked Galaxy S7 and S7 Edge won't get updates, but that's just nonsense. Read More
Bolstered by surging sales of the Galaxy S7 and S7 edge, Samsung has announced its second quarter earnings for 2016, showing that profits, 8.14 trillion won ($45.2 billion), are up almost 18%, with revenue, 50.94 trillion won ($7.22 billion), also up by 5%.
These are big, big increases for Samsung - the biggest profit the South Korean company has made in over two years. This is no doubt thanks to, at least in part, a hugely profitable IT & Mobile Communications division, which has the smartphone department as part of that. Profit for the IM division was 4.32 trillion won ($3.83 billion). Read More
AT&T started rolling out WiFi calling to some of its devices a few months ago, starting mysteriously with the LG G4. The GS6 Active and LG K10 followed that, but now a pair of newer flagship phones finally have it too. The Galaxy S7 and S7 Edge are getting WiFi calling in the latest OTA. Read More
If there's one thing the last few months have taught us, it's that savvy consumers need never pay full price for a Samsung flagship. Hardly a week goes by when we don't see some new low on the Galaxy S7 or its Edgy brother, and this week's deal is courtesy of eBay. That's where you can find a Galaxy S7 Duos (that's the dual-SIM version popular outside the US) for just $489.99, the lowest price we've seen yet on any new dual-SIM S7 variant.
The Active variants of Samsung's Galaxy phones on AT&T are sold as a more rugged option than the standard version. However, Consumer Reports found that the Galaxy S7 Active didn't even stand up to water as well as advertised (or as well as the regular GS7). Samsung was at first unconcerned, but now says it has identified the problem in its manufacturing process and corrected it. Read More
In what I am tempted to say may be the stupidest news I've read all morning (give me an hour, though, I just grabbed my coffee), the US Army's Special Operations Command is allegedly dumping its current Nett Warrior embedded tactical smartphone solution - a 4-year-old Galaxy Note II - for an iPhone 6S. Because, and I quote DoDBuzz's source here, the iPhone is "faster; smoother. Android freezes up." Wait, you're telling me a smartphone that's four years old trying to run a specialized government app isn't very fast or stable? I am shocked, sir - simply taken aback!
This staggering conclusion has led the US Army Special Forces to decide that, after testing those same applications on an iPhone 6S - a phone benefitting from four years of technological advancement over its replacement - iPhones are simply better. Read More
Your carrier probably wants upward of $700 for the Galaxy S7 Edge, but you can avoid those prices if you don't mind buying from eBay. There's a listing live right now for the dual-SIM GS7 Edge at the low, low price of $569.99. That's even cheaper than the last time it popped up. Read More
Folks who chose to get an LTE-enabled tablet from T-Mobile and went with the Galaxy Tab S2 are starting to receive an over-the-air update bringing Marshmallow to their device. For a few months at least, users will get to have the latest and greatest on their Android tablet. Read More
Samsung Pay has been available for almost a year, but it's only worked on Samsung's phones. Now, the company is looking at expanding Pay to its line of Gear watches. Anyone in the US with a Samsung phone and a Gear S2 can give Samsung Pay a shot, but it's not as robust as the phone version. Read More
Samsung, no stranger to special edition phones, has one just in time for this summer's Olympics in Rio. The S7 edge Olympic Games Edition is now on sale in the USA, where it is exclusively available at Best Buy. The unlocked phone will run you $849.99, an extra $100 above the non-Olympic equivalent. Read More