Way to pour salt on your customers' wounds there,
Verizon authorized Verizon retailer: pictures have surfaced of a new flyer arriving in customers' homes (obtained by Droid Life) that shows the HTC Thunderbolt with the words "Now Available" beneath it. No, this isn't an unexpected dream come true for Verizon customers, it seems like a flub by an authorized dealer (it's unclear to us which one) that certainly can't help calm the restless natives.
Way to pour salt on your customers' wounds there,
Have you ever been annoyed by SMS spam that attempts to convince you to pay for new Paris Hilton ringtones or something else you probably don't want? It appears that Verizon Wireless has too, as they have filed a federal lawsuit outlining a fraudulent SMS scheme that targeted its customers.
Among the violations that the scammers allegedly performed on Verizon customers:
- misappropriating approved short codes for unapproved “shadow” campaigns that did not comply with Verizon Wireless’ consumer protection and disclosure policies
- blocking certain IP addresses from accessing the websites associated with these shadow campaigns
- re-directing visitors to shell websites, preventing Verizon Wireless and its auditors from finding the shadow campaign websites in the normal course of monitoring Premium SMS campaigns for compliance
Customers who think they might have been on the receiving end of this scheme and think they might be entitled to a refund can visit www.premiumsmsrefunds.com to get the full scoop.
Yesterday, we heard that yet another (unconfirmed) HTC Thunderbolt "release date" was a big dud, but today, we have some even more disappointing news for eager LTE customers: Verizon chief technology officer Tony Melone said that customers will have 4G phones in their hands "by the end of the second quarter." Yes, that would mean by the end of June - probably not anytime soon. While Melone intended to highlight their pursuit of excellence in this interview, I think most of us can already hear the collective groan from Verizon customers who have been anticipating the upcoming HTC Thunderbolt.
4G is here - and it seems like all four of America's biggest carriers are more than happy to advertise the fact that they've got it. Sprint was first on the scene - offering their WiMax 4G, and T-Mobile shortly thereafter began its upgrade to HSPA+ technology. Verizon was next, providing mobile broadband LTE via USB dongle for laptops, though its much-awaited debut 4G handset, the Thunderbolt, has yet to hit shelves after numerous delays.
The Motorola XOOM: Ever since it was first teased at D: Dive Into Mobile, the Android community hasn't been able to take its eyes off the tablet's dual-core processor, gorgeous 10.1-inch display, and - last but certainly not least - Android 3.0 (Honeycomb) operating system.
Well now the device has officially gone on sale, and I've been
testing falling in love with a review unit for the last few days. Typically, I end up hating devices that I adore at first blush, but the XOOM is an entirely different story - the device is far from perfect (where are the tablet apps?), but I have yet to find anything truly upsetting about it.
Apparently the FCC has had a new Motorola phone submitted to it that sounds like it could possibly be the Droid X2. The phone carries the model ID IHDT56MJ1, which is all we have to work with since Motorola apparently requested that the device's name remain anonymous for 180 days (roughly six months for those who had trouble in math). If the conclusion of the period of anonymity coincides with the phone's launch, that would put it at August or September, which sounds reasonable to us for a Droid X2 launch.
While some people were unable to contemplate the possibility that Verizon's all-you-can-eat data plans would be coming to an end, Verizon's CFO Fran Shammo again affirmed the carrier's commitment to move to a tiered system today. When will life start to suck for new or upgrading Verizon customers? This Summer, apparently.
"But David, I already have an unlimited data contract, they have to honor that!" Why yes, they do. Until you want to upgrade to a 4G device, and you have to sign a completely "new" rate plan contract.
That's right, folks. Sending in your XOOM to Motorola while it's rooted will get it sent right back. Motorola will not provide 4G LTE upgrades to XOOM devices that have been rooted, plain and simple.
A forum moderator in the same Motorola support thread indicates that it's not quite as hard-line as the first responder indicated, and that your XOOM simply must be stock in terms of software functionality when Motorola receives it.
Over the last couple of weeks, there has been quite the uproar over the HTC Thunderbolt, Verizon's first LTE phone. Most of the talk has been centered around the shipping date, with a rumoured release that slid from February 14th to the 24th to the 28th, then on to March 4th and 10th. After all this anticipation and disappointment, we may finally have a clue as to what is keeping this beast in its pen.
If you began drooling from the very first murmurs of a "Pure Google" tablet running Android 3.0 'Honeycomb', to the buzz at CES, through the anticipation building up to launch: your day has arrived and you likely now have a Motorola XOOM in your hands. Congratulations. Of course that would be the $800 Verizon Motorola XOOM that's in your hands. But what about that $600 Wi-Fi-only XOOM? Not only is it not in anyone's hands, but there has yet to be a confirmed release date either.