Okay, dummy. John Legere has been explaining Binge On to you for days, and you still don't agree with him that it's the best thing since sliced bread? Well, he's just going to tell you about Binge On again using the exact same words he's been using so far. These words are available on the T-Mobile newsroom site, where he can carefully craft an expletive-free message and apologize to the EFF. Read More
T-Mobile and its outspoken CEO John Legere are taking an uncharacteristically defensive posture after questions arose about how the new Binge On video service throttles data. The fallout from Legere's EFF interaction yesterday is still going on, and it looks like it has cost T-Mobile a Binge On partner. Video commercial streaming service 4stream.tv has notified T-Mobile that it's pulling out of Binge On in protest of Legere's comments about the EFF. Read More
T-Mobile CEO John Legere gets away with the bombastic attitude and casual swearing largely because people like what T-Mobile has been doing. However, it looks like John might have miscalculated with Binge On. Following the video defense he posted earlier today, Legere started doing an impromptu Q&A on Twitter. He made the mistake of asking, "Who the fuck are you?" of the EFF. Now, the internet is letting him know. Read More
Big companies like to put their names on places where a lot of people go. It's a sign that they're big. It's a form of advertising that people can't turn off. Every time you go to an event, you type in the company's name followed by the words "Center" or "Arena," and there you are.
T-Mobile wanted some of that action, and now it has an arena of its own. According to USA Today, the company has reached a deal with MGM Resorts International to sponsor the new 20,000 seat arena set to open in Las Vegas in the spring. Read More
In a video released today, John Legere - CEO of a publicly-traded wireless carrier and, apparently, your sort of out-of-touch uncle - accused Google, a $517 billion search company, of attacking T-Mobile's Binge On service in order to "get into the news." As to what Google's end in such an endeavor might be, well: John just doesn't know. It's shadowy, it's dark! They have an agenda.
In what is frankly an almost uncomfortably defensive clip, Legere's cultivated public persona continues to deny that Binge On's throttling of all video content is throttling. Instead, everybody's favorite wireless CEO focuses on the fact that you're getting more video! Read More
The BlackBerry Priv is the sole option for Android users looking for a high-end phone with a physical keyboard. But, here in the States, the phone is currently only available on AT&T. Want the Priv? You need that carrier. Network not good in your area? Tough.
Except, that's about to change. BlackBerry announced at CES that the phone will soon come to the other big three carriers. T-Mobile will get the phone on January 26th. Sprint and Verizon will presumably get the device at some point after.
In BlackBerry's home country of Canada, Rogers, Bell, and Telus are all already supported. Read More
Listen, I don't really have a problem with Binge On itself - it's a pretty nifty value-add for T-Mobile customers that allows them to throttle all their video streamed over mobile data to 480p, in exchange for some of that video (Binge On partner services, like Netflix, but notably not YouTube) not counting against their plan's data cap. I consider this a "pretty fair deal." In exchange for reducing the burden of video bandwidth on T-Mobile's network, you get to stream all the [partnered] OK-quality video you want. It's nice!
But T-Mobile has come under fire - and I think rightly so - for the fact that Binge On is an opt-out service that does not explicitly disclose to subscribers just what they've automatically signed up for. Read More
T-Mobile has made some big changes in the last few years, but the way it manages data caps has worried some net neutrality advocates. Its last big announcement was Binge On, which exempts services like Netflix, Hulu, and others from data caps, but YouTube has now started complaining that T-Mobile throttles all video regardless of its participation in the program. Read More
T-Mobile customers may or may not be using the company's official Android app, which allows users to view remaining minutes and data, pay bills, and manage their accounts - since the company has been attracting so many "bring your own device" customers lately, they might not even be aware of it. But the My Account app is due for a substantial update very soon, at least if a newly-leaked APK file is anything to go by. After an employee tipped the new app for a December 10th launch (which obviously didn't happen), posters at the T-Mobile Reddit page have been dissecting a leaked version; that's where the screenshots below came from. Read More
In the tech press, it's easy for us to regurgitate the advertising material that all of the major carriers and companies want potential customers to hear. It's more challenging to hear the voices of the people who find themselves taken advantage of by corporate practices. This work generally falls to unions and advocacy groups that do the research and speak out on their behalf.
Change to Win, a federation of unions that claims to represent over 5.5 million workers, has recently issued a 27-page report called Unmasking the Un-Carrier along with a general summary that takes aim at T-Mobile. Read More