Breaking your phone or tablet is never fun, especially when it means hunting down a questionable repair store to get it fixed. If you are an AT&T customer with one of the carrier's device insurance plans, you're in luck. Starting November 15, you will be able to get your device's screen repaired through AT&T.
The new repair service is available to everyone on AT&T with the Mobile Insurance, Mobile Protection Pack, Mobile Protection Pack for Business, or Multi-Device Protection Pack programs. Once you fork over the $89 deductible, a certified technician from Asurion will come to you and fix your device on the spot. AT&T also offers a 12-month warranty on all repairs. Read More
The first-generation Galaxy Tab S hails from a time when Samsung was still using swipe-based fingerprint scanners - yeah, it's that old. Just look at that stock wallpaper; Galaxy S5 flashbacks, anyone? Around three weeks ago, Verizon updated its 10.5" Tab S to Marshmallow, and now AT&T is doing the same. The Death Star is also throwing in support for NumberSync. Read More
Sprint has unlimited data. T-Mobile has unlimited data. AT&T has unlimited data. True, all of these offerings have limits on unlimited, like T-Mo's extra charges for HD video and tethering and how AT&T will only give you unlimited data if you also pay for a bloated DirecTV contract. But Verizon's staunch refusal to allow customers access to the unlimited data spigot, not to mention pushing grandfathered unlimited data customers away, has been a big point in favor of its competitors. Verizon feels so insecure about its lack of unlimited plans that its advertising tries to tell customers why unlimited data sucks. Read More
Living in Australia seems rough. Not only does every animal on the continent want to kill you, but you usually have to wait longer to get your hands on new electronics gadgets than folks in other regions. Google's Pixel launch is an exception, though. Pre-orders are live via the Google Store and on carrier Telstra, and the carrier managed to screw that up in the best way possible by sending out pre-orders a week early. Read More
With the launch of Google's Pixel devices, consumers have to make the choice to buy from Verizon, the Google Store, or Project Fi. Unlocked phones sold outside the carrier sometimes don't work with carrier-specific features, like Wi-Fi calling. Thankfully, both Verizon and Google have confirmed to Android Police that all Pixel phones will work with Wi-Fi calling and HD voice on Verizon.
Google's statement says that even Pixel phones purchased through Project Fi will work fine with those features. This essentially means there is no reason to buy a Pixel phone through Verizon, as they will work identically. Buying the Pixel from them actually has some downsides, namely the locked bootloader. Read More
Google announced the Pixel early this month in partnership with Verizon. While you can get the phone from the Google Store, Verizon will be the only carrier that will sell the phone directly. Our collective flashback to the Galaxy Nexus mess was seemingly confirmed when it was revealed that Verizon would be managing the system updates for the Pixel. Now, Verizon says those updates won't be delayed. Read More
Last month, an APK teardown revealed that Project Fi, Google's wireless network, was preparing to offer group plans. Now group plans are official, and admittedly, the pricing isn't spectacular.
Project Fi already offers $20 a month for Fi Basics, which is unlimited talk and text. Every GB of data is $10, but Fi credits back any data you don't use. Now you can add up to five additional people to your Fi plan, who each pay $15/month for Fi Basics and the same $10 per GB. So by going with a group plan, you're saving $5 per person. Read More
After AT&T and T-Mobile confirmed they are both halting Samsung Galaxy Note7 sales, and reports claiming Samsung is temporarily halting production of the device, Verizon has followed suit and halted its selling of the handset as well. The phones - both original and replacement models - can still be exchanged for something less, um, likely to explode, though.
This follows after it was claimed a replacement Note7 - i.e. Read More
According to a source familiar with the company's plans, T-Mobile executive and retail lead Jon Freier is communicating to the company's stores that a stop sale order for the Galaxy Note7 has been issued, effective immediately. T-Mobile stores will not be allowed to swap defective units for replacement, and will no longer sell the alleged "safe" version of the Note7. Store employees are being directed not to fulfill customer requests to purchase the phone unless they were actively occurring during the receipt of the stop order. Read More
AT&T, speaking to The Verge, has confirmed the US's second-largest mobile operator will no longer sell the Galaxy Note7 smartphone because of recent incidents with units catching fire (i.e., on planes). AT&T did not provide any window as to when or if sales might resume, but you can probably assume the halt is indefinite, contingent upon the result of Samsung and various agencies' investigations. Bloomberg reported AT&T was considering the move on Friday.
AT&T will no longer provide "safe" replacements to owners of the original defective Note7, either. Customers coming in with a Note7 eligible for the first recall will have to choose another device. Read More