Breaking your phone or tablet is never fun, especially when it means hunting down a questionable repair store to get it fixed. If you are an AT&T customer with one of the carrier's device insurance plans, you're in luck. Starting November 15, you will be able to get your device's screen repaired through AT&T.
The new repair service is available to everyone on AT&T with the Mobile Insurance, Mobile Protection Pack, Mobile Protection Pack for Business, or Multi-Device Protection Pack programs. Once you fork over the $89 deductible, a certified technician from Asurion will come to you and fix your device on the spot. AT&T also offers a 12-month warranty on all repairs. Read More
The first-generation Galaxy Tab S hails from a time when Samsung was still using swipe-based fingerprint scanners - yeah, it's that old. Just look at that stock wallpaper; Galaxy S5 flashbacks, anyone? Around three weeks ago, Verizon updated its 10.5" Tab S to Marshmallow, and now AT&T is doing the same. The Death Star is also throwing in support for NumberSync. Read More
AT&T, speaking to The Verge, has confirmed the US's second-largest mobile operator will no longer sell the Galaxy Note7 smartphone because of recent incidents with units catching fire (i.e., on planes). AT&T did not provide any window as to when or if sales might resume, but you can probably assume the halt is indefinite, contingent upon the result of Samsung and various agencies' investigations. Bloomberg reported AT&T was considering the move on Friday.
AT&T will no longer provide "safe" replacements to owners of the original defective Note7, either. Customers coming in with a Note7 eligible for the first recall will have to choose another device. Read More
It's been a terrible year for Samsung's Galaxy Note line - ironic, considering how widely praised the Note7 has been. It's bad enough that around a hundred units of the phablet have caught on fire and nearly all of them were recalled, but the fact that a revised unit managed to make flames on an airplane made the whole situation even worse. Now, following all four major US carriers' promises to allow customers to swap their Note7s for any other phone they carry, there have been reports that AT&T wants to cancel sales of the flagship. Read More
The Galaxy Note7's tendency to explode and its subsequent recall have been well-publicized, but it appears that the issue wasn't completely fixed. Following the explosion of a revised Galaxy Note7 on a (not yet in the air) Southwest Airlines flight, American carriers AT&T and Sprint are permitting any concerned customers to exchange their 'safe' replacement Galaxy Note7s for any other smartphones they have available. Read More
The LG V20 is perhaps the best phone released by LG in recent history. Instead of the modular functionality of the LG G5, the V20 was designed as an all-in-one solution for power users. It even has features rare on flagship devices, like a removable battery and a fantastic headphone amp. The V20 is also the only non-Google phone to currently ship with Android 7.0 Nougat.
AT&T has announced pre-orders for the V20 will begin tomorrow, although unfortunately neglected to provide a shipping date. Read More
AT&T and Samsung are both notoriously bad with Android updates, but they've done a good job with this latest update for the Galaxy Note5 and the Galaxy S6 edge+. Not only does this update bring the latest security update, but it also adds support for AT&T WiFi calling and Advanced Messaging. Read More
Today, AT&T issued a press release regarding an upcoming network technology initiative. Normally, this would be about as exciting as chewing on wood pulp while watching CSPAN. Certainly, network technology is very important, but it's not generally all that exciting to anyone but a relatively specific subset of people. Even for technology enthusiasts like us, that stuff is more than a little dry.
Today's press release was different, though. Today, AT&T announced what it believes to be the very future of its network infrastructure - both wired and wireless - and it is insane. AT&T calls this initiative Project AirGig, and claims it's the result of 10 years of research and over 100 patent applications. Read More
T-Mobile and Sprint each have their own unlimited video streaming plans that let you watch all the content you want without eating away your data plan, with or without throttling. Now AT&T is coming out with a special one of its own, as promised. Read More
Subtlety isn't the strong suit of T-Mobile's CEO and his press announcements, but this new release comes to us courtesy of the company's CTO, Neville Ray, who seems to be taking on the same blunt approach of the famous Legere.
T-Mobile, through Ray, announced new network technologies to improve the speeds of its network: 4x4MIMO (multiple input, multiple output) which doubles the number of data paths between your phone and the cell network, and 256QAM/64QAM (quadrature amplitude modulation) for faster bits transfers during downloads and uploads, respectively. 4x4MIMO is already available in 319 cities while 256QAM/64QAM is live in half T-Mo's network and will be on every network cell by the end of October. Read More