Over the last day or so we've been seeing reports that Google is now replacing broken Nexus 5 units under its Google Play warranty program, even if those specific phones were damaged by an accidental fall or water damage. That's a pretty significant shift from the usual warranty coverage on the Play Store and elsewhere, which tends to cover a replacement or repair only if the unit is defective or malfunctioning.
Customized Moto X phones are already a good deal, considering that the standard models are the same price as their retail counterparts, or just a bit more if you want one of those swanky wood backs. But there may be a more practical reason for you to use the Moto Maker service: a bit of free insurance. A Reddit user recently broke the screen on his(?) Verizon Moto X, and after letting Motorola support know, he got a code for a free replacement phone on Moto Maker.
HTC hasn't built up the best reputation when it comes to supporting its devices, but the company is working to change that. So far it has issued updates to the HTC One relatively quickly, getting KitKat out before Samsung. A few days ago, HTC took to Reddit to announce a new two year commitment to support new North American flagships with Android updates for two years. Now the company has made this promise official, enshrining it as part of its new HTC Advantage.
For those unable to wait on the Galaxy Nexus, Samsung's Nexus S can still hold up against the competition in many ways. It may only pack a single-core processor, but it's a Nexus phone, meaning it is still one of Google's flagship Android devices, and will have active development and timely updates for a while yet. If you've been patiently waiting for your shot at a bargain on the Nexus S, now's your chance - Mobile Daily Steals is offering this beauty (unlocked) for just $299.99 with an international warranty, about $60 lower than Amazon's lowest price (without warranty).
It appears Verizon has altered the terms of its "Certified Like New Program" ("CLNP") (pray they don't alter them further) to be a lot more demanding regarding the condition of exchanged devices.
Namely, if you send in your destroyed DROID, don't expect to get a shiny new replacement without a serious penalty - all phones sent in on warranty exchange must now meet the following requirements:
CLNR Cosmetics Standards
CLNR Cosmetic Standard Summary:
- No blemishes are permitted on front surfaces such as the touch screen, keyboard
- No more than two flaws, which must be less than 5mm in length, are permitted on other surfaces
- No flaws or defects on lens
- No dust, dirt, or fibers under lens
- Ports must be free of foreign material and corrosion, be in operating condition, and have the plugs in place if applicable
This means even if your Android device suffers from a warrantied defect and fails, you may be out of luck trying to get it exchanged if you haven't kept it in tip-top condition.
As promised earlier this week, Notion Ink CEO Rohan Shravan took time out of his schedule to answer a number of questions from Android Police. What did we ask the creator of the Android world's most anticipated tablet device? A lot of the questions you, our readers, wanted answers to - as well as a few of our own. The interview, in its entirety, below.
Questions From Our Readers
AP: Many have speculated about Notion Ink's production capacity - can you tell us how many Pixel Qi units were sold on pre-order?
Let me direct you all to our most up-to-date post on this issue:
Please leave comments there - this thread is getting a little unwieldy.
Update #4: If Notion Ink is planning to unveil Adam at CES, why are they not listed in the CES exhibitors list?
Update #3: Rohan Shravan has posted, in response to many users' concerns, some information on his blog regarding many of Notion Ink's policies, shipping costs, and warranty.
If you’ve cruised the blogosphere today, you’ve probably noticed a number of articles talking about the Digital Millennium Copyright Act (DMCA), and the Library of Congress having decided to add a few exemptions to the sweeping piece of legislation’s authority. Why is this a big deal? And is it a big deal at all?
On the latter, in some ways yes, and I’ll explain why only some later. For the former, it signifies a change in attitude over what constitutes infringement of digital copyright for two major pieces of technology, one of which we’re interested in here at Android Police (take a guess at what sort of technology that is).