We hear regularly from readers who were given confusing (and sometimes alarming) information by the support reps for one company or another. This is almost always a result of the front-line customer service people being misinformed or confused, but the latest Samsung support blunder is a particularly annoying example of this phenomenon. The official Samsung support Twitter account is adamant that the new US unlocked Galaxy S7 and S7 Edge won't get updates, but that's just nonsense. Read More
The patchwork nature of wireless spectrum makes traveling or moving a device to other carriers a bit of a nightmare, but a new web tool called WillMyPhoneWork could help you figure it all out in just a few clicks. Simply select your phone model, carrier, and hit the search button to see which bands match up.
Now that the Nexus 6 has launched on three of the five announced carriers, it's time to do a little comparison. Nexus hardcores like their device pure, unlocked, and free of all carrier intervention and bloatware. The problem is, Google Play and Motorola both only sell the device at full price, which starts at $649 USD for a 32 GB model. A lot of people will no-doubt find it difficult to come up with that kind of cash all at once.
This is one of the big reasons why someone would instead choose to buy their Nexus 6 from a carrier. Read More
If you need a good unlocked phone on the cheap, you might be tempted to pick up a Moto G or a Nexus 5, but this deal on the LG G2 is something to consider. This device is unlocked with US GSM/LTE bands and 32GB of internal storage for just $240.
The low-cost Sprint MVNO FreedomPop just launched its freemium phone service last month, but now it's expanding phone selection by letting users bring their own handsets. However, that doesn't mean you can take just any Sprint device over the FreedomPop and kiss your bill goodbye – there are some restrictions.
Pre-paid smartphone users were in an uproar a few months ago when Straight Talk stopped selling AT&T SIM cards to new customers. At the time, all we were able to ascertain was that the cards were sold out online, but a few retailers like Walmart still had some in stock. Well, they're back – in a limited sort of way.
When you go through the sign up process, the website will only show you T-Mobile or AT&T cards for a given ZIP code. Straight Talk seems to prefer T-Mobile in many areas where both are available, though. For example, in my ZIP code AT&T and T-Mobile both have good coverage, but I only see T-Mobile SIMs after inputting the ZIP. Read More