Free pizza Tuesdays might have been a bust, but T-Mobile is still looking for ways to win customers with outspoken promotions. The latest one is "unleashing summer travel," so long as those travel plans include continental Europe. Anyone who subscribes to a Simple Choice plan will get free, unlimited LTE data when travelling to Europe between July 1st and August 31st. And yes, that includes the United Kingdom, whatever the outcome of today's vote might be. Read More
T-Mobile continues to offer steep discounts to get people in the door, and today that means new discounts on the carrier's Family Match promo. These deals were originally launched about two months ago, and now T-Mobile is lowering the per-line cost and bringing back the free fourth line on Family Match. Read More
Last month AT&T announced plans to raise the price of its grandfathered unlimited data plan by $5. Starting next month, those customers will pay slightly more than what new subscribers fork over for 2GB of data.
If you're feeling left out, AT&T has an announcement that might make you feel better (but probably worse). Read More
Mentioning the words "unlimited" and "AT&T" in the same sentence around the wrong person is bound to draw out a long diatribe of grievances and outrage. I was promised unlimited, not 5GB and a middle finger. AT&T has been throttling existing customers ever since it discontinued unlimited plans in 2010. One thing it hasn't done, however, is raise the price.
Well, you can now check that off the list. AT&T will increase the price from $30 to $35 a month. Read More
Unlimited always comes with an asterisk. Today Sprint has announced that it will begin deprioritizing customers who use over 23GB a month in a move to maintain a better network for the majority of its users. Read More
Have an unlimited data plan on Verizon? Well, it's about to get more expensive. While the company hasn't actually offered unlimited smartphone data to new customers since around 2011, many subscribers are still "grandfathered" into old unlimited data plans. Verizon has already tried to push such subscribers to the new tiered plans, and being grandfathered now generally necessitates buying your phones off-contract if you want to stay on the gigabyte gravy train. Read More
AT&T, who prefers to keep as many $100 millions as they can, has strongly suggested to the FCC that the carrier should not be required to pay the $100 million fine levied for throttling users on unlimited data plans. The punishment comes for failing to make it clear to customers that have grandfathered packages that while their service is called "unlimited," they will actually be throttled to 2G speeds once monthly usage exceeds an arbitrary amount that is not disclosed to subscribers.
To sum up AT&T's rebuttal, they say that the FCC is wrong about the current law and wrong about whether AT&T informed their customers about how unlimited data plans work. Read More
Mobile carriers like to play fast and loose with the word "unlimited" when it comes to data plans. They're often technically unlimited, but only fast enough to be useful until you hit a certain barrier. MVNOs operated by TracFone including Net10 and Straight Talk were a little more shady than most, and that led to today's FTC announcement of a $40 million fine against the company.
T-Mobile's unlimited talk, text, and data plan is the big carrier option to beat at $80 a month. But so far it's only been available to individual customers - if you have four people and you want four lines of unlimited data, you need four different accounts. Starting tomorrow, December 10th, unlimited data will be available for families as well. The cheapest option is unlimited talk, text, and data on two lines for $100 a month, a $60 savings over the old structure.
Expanding your cell phone family is similarly thrifty, at least in the realm of big bucket data. Each additional line with unlimited everything costs an extra $40, up to ten separate lines. Read More
AT&T unlimited data users, your champion has arrived. Today the United States Federal Trade Commission announced that it has filed a federal court complaint against AT&T Wireless, alleging that the company misled customers by offering "unlimited" cellular data service that was severely reduced in speed at some times and places. The FTC's complaint takes issue with AT&T's failure to inform customers that the unlimited data they were paying for could be "throttled," often cutting data speeds to specific customers by up to 90 percent.
FTC Chairwoman Edith Ramirez pulled no punches in accusing AT&T of deceptive advertising and violation of the FTC Act:
AT&T promised its customers ‘unlimited’ data, and in many instances, it has failed to deliver on that promise.