Android Police

Articles Tagged:

troubleshoot

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The solution to random reboots on the Pixel C is... an RMA replacement

Some Pixel C owners have had a rough time with Google's flagship tablet. Problems first started appearing last month, when the scheduled over-the-air update for May (plus some Android N preview builds that had already been available) started causing semi-random reboots, usually when the tablet had gone into its low-power mode running on battery. The June update failed to fix the problem, as did the fourth version of the Android N developer preview.

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Some Users Aren't Seeing Android Phones In Android Device Manager - Google's Working On It

Android Device Manager is Google's rather handy package of web and mobile software that allows you to remotely locate, ring, or lock your phone or tablet. Of course, it's not especially useful if it can't actually interact with your device. Most of the time errors are because a phone can't be reached via data, or because permission has been reset in the ADM app itself. But a small group of users are having trouble with getting ADM to recognize their devices at all.

2015-07-20 03.59.53

In a detailed post on Google's Nexus Help Forum, Nexus 5 owner Sandra Buensalida recounted her frustration when the Android Device Manager wouldn't recognize her phone after trying it out on several different network and hardware configurations, and applying every possible troubleshooting solution she could find.

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HTC Knows The One X Has A Hardware Wi-Fi Problem, Has Fixed Issue In Production

Update: According to HTC, this problem is currently only affecting the Tegra 3 (international) version of the One X - not the Rogers/AT&T One X or international One XL. HTC advises those affected to contact customer support, though the channel through which you purchased your device is a good bet as well, especially if it was from a carrier or brick and mortar store where they can exchange the unit immediately.

If you're a One X owner (or an avid XDA reader), you're probably aware that some poor souls have been basically unable to reliably use Wi-Fi on their devices because of a manufacturing defect.

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[Update: Working As Intended] ASUS Transformer Prime GPS Performs Very Poorly Without Wi-Fi, Massive XDA Thread Ensues

Update 2: ASUS has issued an official statement on the matter and determined that the Prime's GPS is functioning as intended, which for many folks means essentially non-functional.

Please note that this product is not a professional GPS device ... To avoid inconveniencing users who demand a powerful GPS device, we made the decision to remove it from our specification sheet and marketing communications. We apologize for any inconvenience this has caused.

ASUS

That means if you're actually unable to live with your Prime without true GPS, there's not a lot to do but sell it - because ASUS isn't going to (and apparently can't) do anything about it.

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This Is Why Your Verizon Galaxy Nexus (Or Other 4G LTE VZW Phone) Is Losing Its Data Connection

After months of wondering and looking around for answers, we think we've finally found out why all of Verizon's 4G LTE phones (and modems / USB dongles) are having data connectivity issues, and it's a wee-bit technical even for us, but we'll do our best. This information has been gathered from various comments and forums across the net, so, take us at our word here.

When Verizon launched its LTE network in November of 2010, it was the first time the carrier had utilized a GSM-based (WCDMA, as opposed to CDMA2000) network in the United States. All Verizon phones and data-enabled devices had previously run on CDMA2000 connections - the network responsible for Verizon's 3G and 2G data.

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