Picture this: Someone you know needs help with their Android device. Crazy, I know, but bear with me here. They need help, and no one else can do the job but you.
You could try guiding them over the phone, but doctors have confirmed this as hazardous to your mental health. A better approach would be to send them a link to the TeamViewer app and remote into the device yourself. Thing is, you're using a Chromebook. Yeah, your friends gave you crap when you bought it, but those things have gotten pretty good these days.
TeamViewer's QuickSupport app is now expanding to a dearth of new Android devices. The latest version to hit the Play Store boasts screen sharing on all phones and tablets running Lollipop. Chances are the people who need remote help from you aren't using a handset running the latest and greatest, but you never know. Maybe they just picked up a Galaxy S6 and have already run into a roadblock. You know, the same folks you helped set up an Android TV for a couple months back.
They will have to install the QuickSupport app on their end, and you run the desktop version on yours.
Or your mom, or grandparents, or siblings or children, whatever. The point is that TeamViewer thinks that there's a market for remote support on Android TV. The QuickSupport app allows users to remotely view and control an Android device from a standard PC - it's essentially the reverse of a conventional remote desktop app. And now it works on your TV! How 'bout that.
Honestly, the Android TV interface is so stripped down and simple - think Roku meets the Play Store - that it's hard to imagine a situation where someone would buy a unit for themselves and not be able to operate it.
When the time comes to take control over someone's machine (with their consent, of course) you're going to want an app that can get the job done reliably. TeamViewer is one such option. With it, you can control a massive Windows, Mac, or Linux machine from an itty-bitty Android device.
Today TeamViewer has announced that version 10 is available as a public beta, and the team has updated its Android app to play along nicely with the new features.
The beta gives IT admins more control through the ability to enforce setting policies from the TeamViewer Management Console. On a different note, users can use the new Computers & Contacts API to integrate their, erm, computers and contacts with other applications.
TeamViewer is a go-to tool for users who, well, remote access into things enough to have a go-to tool. The software lets someone in location A beam into a smartphone or tablet running the app in location B. It's the kind of thing enterprise support teams can use to keep their coworkers or clients happy. Likewise, it's what that techy person up the street uses to help out all of their confused family members.
TeamViewer is a household name, at least if your household does a lot of PC-based remote access. The TeamViewer QuickSupport app is mighty handy if you have to give enterprise-level support to remote Android users, but it's got one big drawback. For full remote control features you need to have a device from a specific manufacturer (or a rooted device from anyone, which is a no-no for both novice users and businesses). Today the QuickSupport app has been updated to work on Lenovo, Asus, and Caterpillar devices without root permissions.
This is a little confusing, so bear with me: QuickSupport can technically be installed on any Android phone or tablet running 2.3 or higher.
When you need to get access to a remote computer quickly, TeamViewer is a popular solution. The app has long had a solid feature set, but the newly released update has a lot more goodies. And of course, it's still free for personal use.
I've tried more that a few remote access apps on both Android and Windows, and TeamViewer is right up there with the best of them (especially if you work with people who can't get a handle on VLC). Today's Android app update adds some much-needed features to the mobile access app, most notably the ability to silence sound from the remote machine without turning the sound off on your Android device. Huzzah!
The other major addition is clipboard synchronization. If you've ever used the Chrome To Phone app, you know how this works: selecting, highlighting, and copying text from your computer will allow you to paste it into any text field on your Android device, and vice versa.
We've all been there – your parent, friend, or significant other is having a phone issue, but you're not nearby. The process of talking someone through troubleshooting via IM or voice is frustrating at best. Well, at long last TeamViewer QuickSupport has come to all Android devices. It was previously only available on select Samsung phones. With this app installed, you can access a phone or tablet remotely from a desktop computer running Windows, Linux, or OS X. And it's free.
All you need is the TeamViewer desktop client, which also works with other PCs, by the way.