Android Police

Articles Tagged:

support

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Some Users Aren't Seeing Android Phones In Android Device Manager - Google's Working On It

Android Device Manager is Google's rather handy package of web and mobile software that allows you to remotely locate, ring, or lock your phone or tablet. Of course, it's not especially useful if it can't actually interact with your device. Most of the time errors are because a phone can't be reached via data, or because permission has been reset in the ADM app itself. But a small group of users are having trouble with getting ADM to recognize their devices at all.

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[Updated] Google Play Music Support Comes To Argentina, Subscriptions Included

Play Music is as much an online service as it is a mobile app, but when it comes to the former, you have to wait your turn before you can get your hands on it (without jumping through hoops). Fortunately, Play Music has come to Argentina. Thanks to alphabetical order, it's now the first country listed on Google's support page.

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Google Releasing A FABulous New Design Support Library [Updated]

One year on, Google's material design philosophy is still picking up steam. As popular as it's become in the community though, there are still some holes left to fill in terms of implementation.

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Google Play Support Pages Now Include Author Information And Expanded Feedback

All of the writers and editors at Android Police are huge fans of Android and Google; it's more or less a requirement for the job. But we're also keenly aware of the things that Google does poorly, and duty-bound to point them out in the hope that they will improve. One of the more obvious areas where Google doesn't excel is customer support, but one of the latest changes to the Support.Google.com site seems like a nice step forward.

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Google Offers Live Video Helpouts Sessions For Would-Be Nexus And Chromebook Buyers On The Play Store

If you're a regular Android Police reader, you probably don't need any "sales assistance" when picking out a new phone, tablet, or laptop - pretty much everything you could want to know is just a web search away. But some people appreciate the personal touch, which is why those guys in the blue shirts at Best Buy still have jobs.

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Gmail 5.0 Will Support Exchange, Obviate The Stock Email App In Android Lollipop

Early this morning, we took a quick look at the onboarding video/process for Google's impending update to Gmail 5.0. The critical feature shown off in the video was the ability to handle all your email providers in one app, meaning users could access Gmail, Outlook, Yahoo, and others all from Google's singular Gmail app.

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YouTube Now Offers Fan Funding In Four Countries - Here's A Look At How It Works

YouTube thrives off the videos produced by independent content creators all over the world, and while it compensates many of them through ads, that money is hardly enough to make a living off of in most cases. Earlier this summer Google said that producers would soon have the option to request donations right on their YouTube pages.

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Google Maps Navigation Now Offered In El Salvador, Libya, Nicaragua, Paraguay, And Tunisia

One issue preventing a bunch of people from viewing Google Maps as the navigation godsend that many others see it as is its limited availability in certain parts of the globe. Well, Google is working to change that. The company has rolled out support for navigation in the countries of El Salvador, Libya, Nicaragua, Paraguay, and Tunisia.

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Google Play Music Goes Live In Colombia, Ukraine, Chile, Costa Rica, And Other Countries [Updated]

Update: In addition to Colombia, we've confirmed that Play Music has rolled out to a number of other places as well. Here is the final list:

  1. Bolivia
  2. Chile
  3. Colombia
  4. Costa Rica
  5. Peru
  6. Ukraine

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Google's Android Apps Will Soon Have A Native Help Interface Rather Than A Simple Web Link

Right now, in the slide-out "hamburger" menu of most Google apps, there's a Help button, with a tiny circled question mark icon. If a user needs help with the app (or anything else), this button will pull up a web page. Once on the web page, users can browse through categories for help articles and potential solutions or, if all else fails, request a support call from Google.

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