A new version of the Duo video chat app is rolling out to (Nexus, Pixel, and Android One) users with the next step toward full integration with Google's Phone, Contacts, and Android Messages apps. While it's getting more convenient to make video calls with friends and family, a teardown of the latest updates points to a new screen sharing feature that may allow you to also help them when they have problems with their phones. Read More
Conference calls and video meetings have almost been synonymous with Skype for the longest time, but Amazon is looking at changing that. Chime, a new Amazon Web Services platform, wants to simplify communications between teams and individuals and cater to their different aspects in one app: video call, voice call, chat, and screen sharing.
Chime is now available on Android, iOS, Mac, and Windows. According to Amazon, the service was built from the ground up with mobile in mind, so the apps work well on phones and let users seamlessly transition from and to their desktops. There are a few other advantages to Chime, like the lack of any long pins (meetings ring up like a phone call), quick options to get out of a meeting or let others know you're running late, a view of all participants and their current status, the possibility to mute one specific person's microphone if there's too much ambient noise around them, and the ability for anyone to share their screen without too much hassle. Read More
The Pixel and Pixel XL are seriously expensive phones, aiming directly at the iPhone and Galaxy devices at the top of the market. To help set them apart, Google announced that it would offer live support for owners 24 hours a day, 7 days a week. It comes in call or chat form, and users can even share their screen with support agents in real time. Amazon has tried something similar, and just like the Fire tablets, this is pretty clearly intended to help out non-technical users. The feature was leaked back in the summer. Read More