Most of the time when a customer sends a gadget in for repair, under warranty or otherwise, the manufacturer will either fix the problem with the original unit, issue a refurbished unit that's also been fixed, or (if supply and/or time is low) send out a new one. None of those three options seem to be available for certain ailments of the Nexus 5X. According to an Android Police reader and several posters on the dedicated 5X subreddit, LG is issuing full refunds for owners that are suffering from a particular malfunction that causes a "boot loop" and an unusable phone. Read More
OnePlus has been trying to get its ducks in a row for the past few months, slowly fixing most of the issues people have had with its ordering and shipping process by no longer requiring invites to buy phones and providing free shipping on orders above $100. Now it's back with another enticing reason to buy its OnePlus 2: a $40 price drop.
The phone, which launched in July, came in two different configurations: 16GB storage with 3GB RAM and 64GB storage with 4GB RAM. The former doesn't seem to be available anymore, and the latter which was priced at $389 at launch is now down to $349. Read More
Republic Wireless is changing up the way it charges for data. Today the company has unveiled its new refund plan that encourages customers to use less cellular data and save money.
Here's how the Republic Refund Plan works. First you pick a base plan. $5 limits you strictly to Wi-Fi. $10 gets you unlimited talk and text over a cellular network.
Then you add on however much data you think you need. Only want half a gigabyte? That's $7.50. 1GB is $15. 3GB goes for $45. If you end up needing more, you can purchase another allotment at any time. Whatever you don't use will turn into a refund credit that gets applied to next month's bill. Read More
The Nexus 9's folio keyboard case is an expensive accessory, even by Google's standards. The product, which both protects the tablets and supplies a Bluetooth keyboard, comes in at $129.99. But Amazon has recently dropped its price to $88, a difference of $42.
The case is already out of stock, but if you recently purchased one at its previous price, you can get Amazon to refund you the difference. Artem was able to get a refund despite pre-ordering one back in October, just by contacting customer support.
Some stores may be willing to price match Amazon if you make the request, but that's an experiment you will have to try for yourself. Read More
Sprint has lowered the price of its on-contract Nexus 6 from $299.99 to $249.99. This brings the carrier's asking price in line with AT&T, who previously sold a near identical version for $50 less. The full cost of the phone has also dropped down to $648, making Sprint's version one dollar cheaper than what you find on Google Play.
This comes as good news to future Sprint customers, who can now save themselves the potential headache of buying from another carrier without having to fork over extra money (ignoring all the extra moolah it takes to sign a two-year contract in the long run versus paying for a phone outright, an option that isn't actually available yet on the site). Read More
One of the more far-reaching Android Police stories this year was our exclusive write-up of Virus Shield, an impressively popular anti-virus app that managed to make it to the top of the Play Store's sales charts in less than a week, despite the fact that it did absolutely nothing. After digging into the app's code, Artem Russakovskii and various Android Police readers found that it was nothing more than a few images and a toggle. Virus Shield racked up more than 10,000 downloads at $3.99 a pop, and the app was removed from the Play Store hours after our story was published. Read More
Update #1: Rovio has since taken to its blog to address the issue. Regarding Android in particular, the company has this to say:
On Android the issue occurs because, for technical reasons, the purchase history cannot always be restored on that platform. Our customer support is aware of the issue and we would recommend contacting us at firstname.lastname@example.org to anyone who is still experiencing this.
We've reached out to the company for further clarification.
Update #2: Rovio has confirmed that previous customers should still have access to the original five levels without having to buy anything again, but it encourages them to contact its support line rather than wait for the app to recognize their purchase history. Read More
We were all greeted with a pleasant surprise yesterday when Google dropped the price of the Nexus 4 down to $199 for the 8GB model and $249 for the 16GB alternative. Well, not everyone was pleased. There's always those of you who purchased a Nexus 4 at its previous price just days, perhaps even hours, before the price drop. And for you, here's the good news. Anyone who purchased either model of the Nexus 4 on or after August 12th is eligible for a $100 refund.
Customers have to manually submit a request for a refund in order to get their hands on the $100, and Google doesn't provide a timeframe for when to expect the money (though they do insist that the refund will arrive within a reasonable amount of time). Read More
It always stings when you buy a device just before the price drops. If you happened to pick up a Nexus 7 directly from ASUS or Google, though, you may be in for some good news. Two separate partial refund systems are in place to compensate you. If you're in Europe and you purchased the slate directly from ASUS prior to October 29th, 2012, you can register for a €30 (or ₤25 for UK owners) voucher that's good for use in the company's online store. The offer doesn't seem to specify which versions qualify, so it may be all of them. Read More
For the uninitiated, 2Checkout is a web-based storefront service that allows users to both create an online checkout system for their products as well as handle merchant services like credit card payments. If you've ever tried to set up your own shop, you know how difficult it can be to get all the moving parts together. Now, 2Checkout is making it even easier with the release of its mobile app that will allow sellers to track sales, issue refunds, and even contact customers.
If you're already a 2Checkout user, the company notes that your existing logins via the Back Office API won't work. Read More